Talent.com
Strategic Account Director
Strategic Account DirectorRicoh USA, Inc. • MA, United States
Strategic Account Director

Strategic Account Director

Ricoh USA, Inc. • MA, United States
14 hours ago
Job type
  • Full-time
Job description

Join to apply for the Strategic Account Director role at Ricoh USA, Inc.

Overview

The Strategic Account Director, Life Sciences, is responsible for developing a strategic account plan to address and solve the client’s key challenges and business objectives. This role will define long‑term goals for assigned accounts, build key customer relationships, identify business opportunities, and lead strategic discussions. The Account Director will also coordinate customer participation in industry‑specific seminars and roundtables, engage subject matter experts and vendor partners to architect solutions, and ensure profitable revenue growth, service expansion, and overall account retention.

Key Responsibilities

Strategic Thought Leadership

  • Serve as an industry subject matter expert by facilitating strategic planning discussions with customers and participating in industry seminars.
  • Share and apply best practices with prospective customers and peer Account Directors.
  • Lead quarterly reviews and annual strategy sessions with appropriate subject matter experts.

Research and Networking

  • Prepare targeted questions to uncover key challenges and opportunities for value‑added solutions.
  • Connect customer requirements to industry trends and extract priorities from financials.
  • Collaborate with the Digital Solutions Center to address portfolio gaps and achieve client outcomes.
  • Account Development

  • Build strong relationships at all organizational levels to ensure account growth.
  • Identify key business owners and understand their objectives relative to overall account goals.
  • Present relevant content and updates to department heads on account activities.
  • Confidently articulate successful solution integrations.
  • Share best practices internally and externally through summaries and press releases.
  • Secure customer references and maintain relevant industry certifications.
  • Revenue Growth

  • Achieve annual revenue and profit targets with a focus on long‑term growth.
  • Develop robust business plans, including 1‑year and 3‑to‑5‑year strategic roadmaps.
  • Qualifications

  • Bachelor’s degree or equivalent experience.
  • Industry‑specific certifications preferred.
  • 5+ years of experience in Life Sciences and Pharmaceuticals.
  • 10+ years of successful sales experience.
  • Experience working with executive leaders in Fortune 1000 companies.
  • Proven track record in growing services.
  • Skills and Abilities

  • Business maturity and executive presence.
  • Strong follow‑up and negotiation skills.
  • Active ownership of self‑development.
  • Industry expertise and collaboration skills.
  • Excellent verbal, written, and presentation communication skills.
  • Ability to provide creative ideas and proactive solutions.
  • Proven ability to build and maintain professional relationships.
  • Understanding of solution design processes and technology applications within the industry.
  • Working Conditions

  • Office environment with standard conditions.
  • Minimal physical effort; primarily sedentary work.
  • Travel required (approximately 30%, including overnight).
  • The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

    Seniority level : Mid‑Senior level

    Employment type : Full‑time

    Industries : IT Services and IT Consulting

    #J-18808-Ljbffr

    Create a job alert for this search

    Strategic Account Director • MA, United States

    Related jobs
    Strategic Account Director

    Strategic Account Director

    Ricoh Canada Production Print • MA, United States
    Full-time
    The Strategic Account Director, Life Sciences, is responsible for developing a strategic account plan to address and solve the client’s key challenges and business objectives.This role will define ...Show more
    Last updated: 4 days ago • Promoted
    Account Director, Mid-Atlantic

    Account Director, Mid-Atlantic

    Recorded Future • Boston, MA, United States
    Full-time
    With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company!.Recorded Futur...Show more
    Last updated: 4 days ago • Promoted
    Account Director

    Account Director

    IPG DXTRA • Boston, MA, United States
    Full-time
    At Jack Morton we create head‑turning, stomach‑dropping, mind‑boggling, smile‑inducing brand experiences for everyone.It's the future of marketing and there's nothing passive or predictable about i...Show more
    Last updated: 4 days ago • Promoted
    Account Director

    Account Director

    Circa - IPG DXTRA • Boston, MA, United States
    Full-time
    At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone.It’s the future of marketing and there’s nothing passive or predictable about i...Show more
    Last updated: 4 days ago • Promoted
    Account Director

    Account Director

    UNAVAILABLE • Boston, MA, United States
    Full-time
    Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. We deliver Networked Experiences by lev...Show more
    Last updated: 30+ days ago • Promoted
    Account Director II- Enterprise

    Account Director II- Enterprise

    Lumen Technologies • Boston, MA, US
    Full-time
    Large Enterprise Sales Representative.We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and compan...Show more
    Last updated: 17 hours ago • Promoted • New!
    Director, Global Strategic Accounts

    Director, Global Strategic Accounts

    Sigma • Burlington, MA, US
    Full-time
    Work Your Magic with us! Start your next chapter and join MilliporeSigma.Ready to explore, break barriers, and discover more? We know you've got big plans so do we! Our colleagues across the globe...Show more
    Last updated: 21 days ago • Promoted
    Account Director, Enterprise Tech

    Account Director, Enterprise Tech

    Informa • Newton, MA, US
    Full-time
    Account Director, Enterprise Tech.Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?. At Informa TechTarget, you'll collaborate and grow alon...Show more
    Last updated: 17 hours ago • Promoted • New!
    Director, Strategic Accounts

    Director, Strategic Accounts

    Guidelight • Boston, MA, United States
    Full-time
    Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) s...Show more
    Last updated: 4 days ago • Promoted
    Account Director

    Account Director

    Digitas North America • Boston, MA, United States
    Full-time
    Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. We deliver Networked Experiences by lev...Show more
    Last updated: 1 day ago • Promoted
    Director Strategic Accounts Northeast

    Director Strategic Accounts Northeast

    Hilton • Boston, MA, United States
    Full-time
    The location for this position is virtual / remote • • •.This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators.With billions ...Show more
    Last updated: 10 days ago • Promoted
    Sr. Partner Account Manager

    Sr. Partner Account Manager

    Smartsheet • Boston, MA, United States
    Full-time
    For over 20 years, Smartsheet has helped people and teams achieve-well, anything.From seamless work management to smart, scalable solutions, we've always worked with flow.We're building tools that ...Show more
    Last updated: 23 hours ago • Promoted
    Account Director

    Account Director

    MERGE • Boston, MA, United States
    Full-time
    We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top.MERGE has enduring client ...Show more
    Last updated: 30+ days ago • Promoted
    Account Director - PR

    Account Director - PR

    Marketbridge • Boston, MA, United States
    Full-time
    This is a remote role, required to work in EST hours.Marketbridge is a leading integrated growth consulting and marketing services firm that accelerates performance from strategy through execution....Show more
    Last updated: 7 days ago • Promoted
    Account Director

    Account Director

    TribalVision • Boston, MA, US
    Full-time
    Quick Apply
    COMPANY OVERVIEW TribalVision is a mid-market digital marketing agency with a unique differentiator in demand generation marketing services. The Company provides a true turnkey outsourced suite of m...Show more
    Last updated: 2 days ago
    Director, Strategic Accounts

    Director, Strategic Accounts

    Symbotic • Wellesley, MA, United States
    Full-time
    Symbotic is changing the way consumer goods move through the supply chain.Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation f...Show more
    Last updated: 4 days ago • Promoted
    Account Director

    Account Director

    Tricentis • Boston, MA, United States
    Full-time
    Tricentis is a global leader in continuous testing and quality engineering.The Tricentis AI-based, continuous testing portfolio of products provides a new and fundamentally different way to perform...Show more
    Last updated: 4 days ago • Promoted
    Director, Strategic Accounts

    Director, Strategic Accounts

    Abacus Insights • Boston, MA, United States
    Full-time
    Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health ou...Show more
    Last updated: 1 day ago • Promoted