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Automotive Pre-Owned Service Technician
Automotive Pre-Owned Service TechnicianZipRecruiter • Walled Lake, MI, US
Automotive Pre-Owned Service Technician

Automotive Pre-Owned Service Technician

ZipRecruiter • Walled Lake, MI, US
3 days ago
Job type
  • Full-time
Job description

Overview

AUTOMOTIVE PRE-OWNED SERVICE TECHNICIAN. Are you a technician interested in a TIERED Pay Plan, Longevity BONUS Program and so much more? We welcome Technicians, Trainees and Apprentices!

Responsibilities

  • Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.
  • Receive repair orders from dispatcher and take to stall area.
  • Diagnose cause of any malfunction and perform repair as authorized.
  • Communicate with the Parts Department to obtain needed parts; tag and save parts, turn in parts if the job is under warranty or if requested by the customer.
  • Advise service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
  • Document work performed and road-test vehicles to ensure the repair has addressed the customer complaint.
  • Perform quality checks and attend training classes; stay abreast of factory technical bulletins.
  • Keep customers' vehicles clean and administer safety and housekeeping policies and procedures.
  • Understand and follow federal, state, and local regulations governing service repair work.

Qualifications

  • Devote oneself to ensuring satisfaction to customers; interact well with others and positively influence morale.
  • Follow lawful directions from supervisors; understand and follow work rules and procedures.
  • Uphold the company's non-disclosure and confidentiality policies and agreements.
  • Ability to work evening, weekend and holiday hours as required.
  • Valid driver's license and satisfactory Motor Vehicle Report (MVR) required.
  • Education and Experience : High School Diploma or GED; ability to read and comprehend instructions; professional appearance; excellent communication skills; ability to meet production and quality standards.
  • Michigan Mechanic Certification is essential.

    • Physical Requirements

    The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; occasionally walk, sit, talk or hear; and frequently lift / move up to 25 pounds, occasionally up to 100 pounds.

    The Company

    LaFontaine Automotive Group is an equal opportunity employer founded in 1980 with 54 retail franchises, 9 collision centers and 34 Michigan locations, employing nearly 2,500 individuals. Mission : Build lifelong relationships that connect families and strengthen communities; Core values : Accountability, Responsibility, Respect, Communication, Teamwork, Passion. Brands include Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. Visit www.familydeal.com for more details. Our Mission : To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

    LaFontaine Automotive Group is an equal opportunity employer. TIER1

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    Automotive Service Technician • Walled Lake, MI, US