Senior Client Success Manager

A company is looking for a Senior Client Success Manager, Legal Marketing.

Key Responsibilities

Serve as the primary point of contact for clients, ensuring clear communication and understanding of their needs

Analyze client performance data and prepare monthly reports with actionable insights

Build and maintain long-term client relationships to ensure satisfaction and retention

Required Qualifications

5+ years of experience in Account Management / Client Success, preferably in legal marketing

Bachelor's degree in Marketing, Business, Communications, or a related field

Experience with digital marketing strategies and performance-driven campaigns

Proficiency in Content Management Systems (CMS) like WordPress

Knowledge of website analytics and performance optimization tools