District ManagerHearingLife • Charlotte, North Carolina, US
District Manager
HearingLife • Charlotte, North Carolina, US
12 hours ago
Job type
- Full-time
Job descriptionPTO & Paid Holidays Work-Life balance is VERY important to us! Medical, dental, vision, and HSA 401K+ Match Tuition Reimbursement Maternity Leave Short Term and Long-Term Disability coverage Free Life Insurance Pet Insurance Steeply discounted Hearing Aids and Products for you and your family members. Childcare Savings Program CEU Reimbursement Recruit, hire, and train clinic staff, including Audiologists, Hearing Aid Specialists, and Clinic Managers. Develop team members through regular coaching, mentorship, and performance feedback. Foster a positive work environment and culture of continuous learning, ensuring all employees are equipped to provide top-quality patient care. Set and monitor performance goals for each clinic, focusing on key metrics such as revenue, patient retention, and satisfaction. Develop and execute district-level business strategies to achieve growth targets. Regularly review financial performance and implement strategies to maximize profitability and minimize costs across clinics. Ensure clinics operate efficiently and effectively, aligning with HearingLife's standards and protocols. Oversee scheduling, resource allocation, and inventory management to maximize productivity and patient access. Implement and monitor compliance with healthcare regulations, policies, and industry standards. Ensure each clinic delivers an outstanding patient experience through quality hearing care and excellent customer service. Promote patient education and retention strategies that align with HearingLife's mission of enhancing quality of life through improved hearing health. Act as a liaison between clinics and corporate departments, including Marketing, HR, and Operations. Communicate updates, changes, and expectations effectively to clinic teams and corporate stakeholders. Represent the district in regional and corporate meetings, providing insights, updates, and recommendations. Bachelor's degree in Business, Healthcare Management, or related field (required). Advanced degree is a plus. 5+ years of experience in multi-site management in the healthcare or retail industry, with experience in the audiology or hearing care industry preferred. Proven leadership abilities with experience developing high-performing teams. Strong analytical skills and experience with performance metrics, budgeting, and financial management. Excellent interpersonal and communication skills. Ability to manage and prioritize multiple tasks in a fast-paced environment. Passion for providing high-quality patient care and improving hearing health.
Overview
Position : District Manager
Region : Charlotte, NC
Who is HearingLife?
HearingLifeis a national hearing care company and part of the Demant Group. We are a global leader in hearing healthcare built on a heritage of care, health, and innovation since 1904. HearingLifeoperates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare thatis provided byhighly skilledand caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.
Job Summary :
The District Manager (DM) is responsible for overseeing and supporting the performance and operations of multiple HearingLife clinics within a designated district. The DM ensures that all clinics deliver outstanding patient care, meet or exceed performance goals, and operate in alignment with HearingLife's mission, values, and standards. This role requires a strategic thinker who excels in team leadership, business operations, and customer-focused service.
Travel Requirements :
- 60% Travel- visiting clinics in your district 3 days a week
- Valid drivers license
Benefits :
Responsibilities
Team Leadership and Development :
Performance and Financial Management :
Operations Management :
Patient-Centered Service :
Stakeholder and Cross-functional Collaboration :
Qualifications
Skills and Abilities Requirements :
Apply Today!
We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.
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#HearingLife_US
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District Manager • Charlotte, North Carolina, US
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