ACA Client Manager

A company is looking for an ACA Client Manager 3 to oversee and plan enterprise-level support and service activities for clients.

Key Responsibilities

Develop and maintain strong client relationships as the primary point of contact for service-related matters

Plan and oversee the delivery of support and service activities to align with client needs

Coordinate the resolution of service incidents and escalate technical issues as necessary

Required Qualifications

5 years of Client / Account Management experience

Proven experience in managing enterprise-level support and service operations

In-depth knowledge of the Affordable Care Act (ACA) and employer compliance obligations

Extensive knowledge of products and services offered

Ability to work effectively in a fast-paced, dynamic environment