Customer Support Specialist

Job Description

Ez egy távmunkában végezhető állás.

Melinda Instal, a leading company in the Construction industry, is seeking a dedicated Customer Support Specialist to join our team. As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and building strong relationships with our clients.

Location : United States (Remote)

Responsibilities :

• Provide exceptional customer support via phone, email, and chat
• Resolve customer inquiries and issues in a timely and professional manner
• Assist customers with product information, pricing, and order processing
• Coordinate with internal teams to address customer needs effectively
• Maintain accurate records of customer interactions and transactions

Requirements :

Qualifications :

Benefits :

Követelmények

Excellent communication and interpersonal skills

Strong problem-solving abilities and attention to detail

Ability to multitask and prioritize tasks efficiently

Previous experience in customer support or a related field preferred

Proficiency in CRM software and Microsoft Office applications

Előnyök

Competitive salary and benefits package

Opportunities for career growth and development

Dynamic and collaborative work environment

Employee discounts on company products

Requirements

Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Ability to multitask and prioritize tasks efficiently Previous experience in customer support or a related field preferred Proficiency in CRM software and Microsoft Office applications