Customer Service Representative

A company is looking for a Customer Service Representative I to provide high-quality support to clients through various communication channels. Key Responsibilities Handle high volume inbound calls and inquiries through email and ticketing systems Assist clients with training and navigation of proprietary data management systems Quickly resolve client issues and escalate urgent matters as needed Required Qualifications High school diploma or GED 1 year of call center or retail customer service experience preferred Proficiency in Microsoft Office programs Ability to manage multiple tasks and maintain accuracy in documentation Fluency in Spanish is preferred