Service Coordinator Dispatcher

PAPE MATERIAL HANDLING INC. CONCORD CA

SERVICE COORDINATOR / DISPATCHER :

Do you love working in an energetic fast-paced environment Do you want to be a part of a winning team Are you a detail person but also love working with people If this sounds like you we would love to hear from you! Pape Material Handling the premier capital equipment dealer in the West is looking for a Service Shop Coordinator to join their team.

At Pape we invest in your growth. From robust training programs to continuous support we equip our team members with the tools to return for your hard work we offer competitive compensation exceptional benefits and a strong work-life balanceall designed to support you and your family.

Make a difference. Grow your career. Join the Pape Team!

WHAT YOULL DO :

As our Service Shop Coordinator you will be in a dynamic multi-faceted role that ensures our customers have a great experience when they get their equipment repaired or serviced at Pape. Every day you will be responsible for managing incoming and outgoing service department work preparing warranty paperwork and monitoring reimbursements maintaining the shop along with the yard in a clean and orderly condition overseeing all incoming and outgoing equipment providing excellent service to customers in person and on the phone dispatch technicians and more!

To thrive in this role you must be a detail person enjoy working at a fast pace and have a winning attitude.

WHAT YOU NEED :

• Excellent computer skills including Word Excel Outlook and the ability to learn our internal computer systems.
• Excellent communication and customer relations skills.
• Ability to thrive in a team.
• Experience working directly with customers and a strong knowledge of the material handling market are preferred.
• Strong attention to detail.
• Excellent time management prioritization and organizational skills.
• Technical knowledge of equipment and dispatching experience is preferred.

Compensation : $24-38 / hr (Depending on Experience)

Why work for Pape :

The Pape Group maintains a drug-free workplace and as such requires candidates to successfully pass a pre-employment drug test.

Required Experience :

IC

Key Skills

Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 24 - 38