Business Systems AnalystKaav Inc. • Boston, MA, United States

Business Systems Analyst

Kaav Inc. • Boston, MA, United States

14 days ago

Job type

Full-time

Job description

The Systems Analyst recommends approaches for the design of a business solution by interacting with Business Partners and System Engineers. By developing technical specifications, the Systems Analyst will clearly articulate an approach to meet Business Goals. In order to accomplish this goal they act as a liaison between vendors, technical staff and the Business Partners. Systems Analyst will also configure code in our Claims Pro.

Essential Functions and Responsibilities :

Client Relationships

Develop relationships with client personnel that foster positive client relationships
Continually seek opportunities to increase customer satisfaction and deepen client relationships

Communication

Conduct effective project progress evaluations in a timely manner

Communicate information to the development team by writing technical specifications documents

Prepare presentations using standard format and conduct sessions with business and technical audience

Adhere to the project's timeline and keep the Project Manager apprised of status, issues, and progress; attend project status and team meetings

Demonstrate interpersonal skills needed to establish good rapport, generate enthusiasm, negotiate priorities, and to resolve conflicts between various groups

Prepare both written and verbal communications in a professional manner Deliver information in a concise and professional format to staff in a formal setting

Understand how to communicate difficult / sensitive information tactfully

Leadership / Project Management

Assist in enforcement of project deadlines and schedules

Work with other team members to ensure timely and high quality deliverables

Development

Code / Configure changes in the Sapiens' Core Suite

Testing

Thoroughly Unit Test all configuration / development

Participate in System Testing process, with QA team

Participate in User Acceptance Testing process

Document test cases and use them for long term regression testing

Qualifications and Education :

Property & casualty insurance industry experience preferred, specifically in claims

Minimum of 1 year of Associate Systems Analyst or Business Analyst-related experience

BA / BS degree required (computer science or related field preferred)

Proficient in Microsoft Office Suite (Excel, Access, PowerPoint, Word, Visio, and Project).

Organization and Problem Solving

Well organized with the ability to manage multiple tasks simultaneously in order to meet demanding deadlines

Quickly understand the business issues and data challenges of client's organization and industry

Analytical thinker who can make informed decisions quickly and manage multiple work streams

Ability to analyze reported issues to determine root cause

Service and Support

Consistently deliver high-quality services to our clients

Demonstrate an understanding of software development principles

Provide support to Product, Underwriting, Claims, and Finance teams, often during non-business hours.

Perform on-call support for systems or applications as assigned.

Technologies and Tools

Knowledge of Property Casualty Insurance.

Policy and Billing Processing

Experience with vendor tools used to for product development

Required Skills : Business Analysis

Basic Qualification :

Additional Skills :

This is a high PRIORITY requisition. This is a PROACTIVE requisition

Background Check : No

Drug Screen : No

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System Analyst • Boston, MA, United States

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