Case Manager

Job Description

Job Description

We are looking for a dedicated Case Manager to join our team in San Francisco, California. In this contract role, you will provide critical support to formerly homeless individuals, helping them access resources, maintain housing stability, and improve their overall quality of life. This position requires a proactive approach to case management and collaboration with tenants, hotel staff, and external service providers.

Responsibilities :

• Manage a caseload of 60-90 tenants, including individuals with mental health, substance abuse, and medical challenges, ensuring their housing stability.
• Conduct outreach visits upon tenant entry to housing, as well as follow-up assessments to address ongoing needs.
• Provide comprehensive case management services focused on tenant-driven goals such as housing retention and life improvement.
• Assist tenants in securing benefits, making rent payments, and addressing unit habitability concerns.
• Facilitate tenant referrals to employment programs, social services, and other community resources based on individual needs.
• Organize community-building activities, including tenant groups, events, and social initiatives to foster a supportive living environment.
• Respond to tenant crises through de-escalation techniques and appropriate interventions.
• Partner with property management staff and external providers to ensure tenants receive necessary support.
• Maintain accurate and organized case files, ensuring confidentiality and compliance with documentation standards.
• Report suspected abuse or neglect to appropriate authorities and adhere to legal reporting requirements.
• If you're interested in this position, please apply to this position and contact Kaylen Dalmacio at Kaylen.dalmacio - at - roberthalf - .com with your word resume and reference job ID#
• 00410-0013293596
• Bachelor's degree or two years of verified experience in case management for homeless or formerly homeless populations.
• Minimum of one year of experience working with diverse, low-income individuals.
• Proven experience in case management and outreach.
• Familiarity with San Francisco resources for homeless and formerly homeless individuals.
• Ability to manage organized case files for a caseload of 60-90 tenants.
• Proficiency in Microsoft Office Suite and ability to produce accurate documentation.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills to collaborate with tenants and stakeholders.