Senior UX / UI Designer

Job Description

Job Description

Position : Senior UX / UI Designer

Black Fox is a certified ISO 9001 : 2015 and ISO 22301 : 2019 firm with an array of experience in managing and delivering professional services to public, private, education institutions, and nonprofit organizations across globe. Black Fox has exemplified excellence by receiving the 2021 University of Connecticut’s School of Business Veteran Impact Award, the 2022 Department of Labor’s HIREVet Medallion Gold Award, and the 2023 Small Business Administration Veteran Owned Small Business of the Year Award.

Since its inception, Black Fox has been a recognized leader in the development and implementation of information management and solutions. We depend on a diverse team of talented staff to design, develop, and deploy information solutions for our clients.

Key Responsibilities

• Design user experiences and interfaces that align with business objectives, end-user requirements, and success metrics.
• Conduct product validation and quality control, including user acceptance testing and ensuring designs support scalability and interoperability.
• Develop role-based educational materials, user guides, process flow diagrams, and knowledge management resources to assist end-users in becoming proficient with applications.
• Provide expertise in data visualization and business intelligence best practices to inform data architecture and mapping strategies.
• Support end-user troubleshooting, Tier 3 help desk support, and content creation / maintenance for applications.
• Participate in agile Kanban processes, backlog grooming, and user story estimation to incorporate UX / UI considerations.
• Ensure designs comply with Section 508 accessibility standards (e.g., 1194.21 Software Applications, 1194.22 Web-Based Information, 1194.31 Functional Performance Criteria).
• Collaborate on application modernization, such as migrating workflows to Power Platform, integrating AI, or extending features like Box functionality.
• Document designs and processes in JIRA, Confluence, or other tools, and promote reuse of design elements across the SharePoint ecosystem.
• Work with teams to minimize impacts from changes and support release management, including regression testing and out-of-cycle releases.

Qualifications

Preferred Skills

Salary

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