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Medical Assistant & Patient Service Rep - Primary Care

Medical Assistant & Patient Service Rep - Primary Care

NorthShore University HealthSystemBolingbrook, IL, United States
3 days ago
Job type
  • Full-time
  • Part-time
Job description

Hourly Pay Range :

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights :

Sign on bonus : $1000

Position : Medical Assistant and Patient Service Rep

Location : 130 N Weber, Bolingbrook, IL

Full Time 36 hours

Hours : M-Thurs 8am-5pm / Friday 8-3 : 30

Required Travel : A Brief Overview :

As a Patient Services Representative, under general supervision and according to established policies and procedures, provides front desk coverage. Answers incoming calls, schedules appointments, greets patients, registers new patients in computer system, schedules laboratory and off-site diagnostic tests requested by provider, verifies insurance eligibility and interprets covered benefits. Processes patient charges by totaling fees, applying insurance coverage, calculating adjustments, and receiving and recording payments in computer system. Performs defined Medical Assistant duties as needed in order to ensure patient flow and timely medical care by following established procedures and precedents, prepares patients for physical examination, obtains specimens and conducts select point of care laboratory tests and records results.

What you will do :

Answers telephone calls, determines nature of calls, takes and relays messages, and responds to routine inquiries following established procedures.

Greets patients and patient families arriving for scheduled appointments. Registers patient by obtaining pertinent information such as name, demographic data, insurance coverage, etc. according to established procedures. Enters information into computer system.

Verifies insurance eligibility and advises patients of covered benefits. Requests and reviews managed care referrals and ensures that services provided are within scope of authorization.

Schedules all appointments including patient visits, laboratory tests, off-site diagnostic tests, etc., over the telephone and in person prior to patients leaving. Assists patients with scheduling off site diagnostic tests via Central Scheduling.

Inputs patient charges by reviewing and verifying charge slips from providers, enters procedures and diagnostic codes, charges and selects appropriate options in computer system to ensure maximum reimbursement.

Receives and records patient payments made at time of service. In doing so, calculates adjustments and / or discounts when totaling charge amount, processes credit card transactions, prepares receipts for cash or check payments, and updates patient account information in computer system. Balances actual daily receipts with computer-generated total, researches and modifies discrepancies and / or errors, and prepares day end close.

What you will need :

High School diploma - Required

A minimum of three months previous business office OR healthcare based experience And

6 months clinical experience

Previous insurance and managed care experience

Medical terminology or coding experience

Excellent keyboarding skills

Keyboard and computer skills

A valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. Required

Current CPR Certification issued by American Heart Association or American Red Cross within 90 days of start date into this position. Required

Benefits (For full time or part time positions) :

Premium pay for eligible employees

Career Pathways to Promote Professional Growth and Development

Various Medical, Dental, Pet and Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets, VEVRRA Federal Contractor.

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Patient Service Rep • Bolingbrook, IL, United States

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