Drop / Count Team

Drop / Count Team

A Drop / Count Team Member is responsible for performing exchanges and collects all HHR machine bill validator (BV) boxes, transports them to the soft count room, counts / records the currency, and verify currency tickets from all HHR machine and BV games boxes.

Essential duties and responsibilities include :

• Exhibit speed, accuracy and confidentiality in the completion of all drop / count activities including but not limited to : removing full BV's and inserting empty BV's for all HHR machines, transporting boxes to count room, sort / count currency, currency tickets, identifying the contents of each individual box, preparing detailed and accurate drop / count verification reports to be submitted to the main bank and revenue audit departments.
• Adhere to departmental policies and procedures, safety rules and health regulations, and Ellis Park Racing Policy and Procedures.
• Assist with training, take and follow direction from drop / count supervisor.
• Maintain, clean and operate currency counting equipment and all other equipment each day.
• Maintain gaming cash receipts, reporting requirements, basic knowledge in accounting functions, and complex mathematical skills.
• Complete all drop / count duties according to established standards in allocated time frame.
• Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests' names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests from arrival to the property through departure; and provide fast and friendly service to guests).
• Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
• Develop a thorough knowledge of services, room locations, amenities, providing accurate directions, and information for guest inquiries about promotions and special events.
• At all times maintain a courteous, positive and professional working relationship with all Ellis Park personnel and the general public (e.g., coworkers, clients and vendors).
• Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
• Perform additional duties and responsibilities as necessary or assigned.

Required skills and abilities include :

Education and experience required :

Physical requirements and working conditions include :

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.