NETWORK COMMUNICATIONS 3 - UNIFIED COMMUNICATIONS

Overview

NETWORK COMMUNICATIONS 3 - UNIFIED COMMUNICATIONS

Location : Newport News, Virginia, United States

US Citizenship Required for this Position : Yes

Full-Time

Shift : 1st

Relocation : No relocation assistance available

Virtual / Telework Opportunity : Yes - Occasional or hybrid telework available

Travel Requirement : Yes, 10%-25% of the time

Clearance Required : No - Clearance Not Required to Start

About Newport News Shipbuilding

Meet HII’s Newport News Shipbuilding

With more than 25,000 employees – including third-, fourth- and even fifth-generation shipbuilders – HII’s Newport News Shipbuilding (NNS) division is the largest industrial employer in Virginia. We’re the sole designer, builder and refueler of U.S. Navy nuclear aircraft carriers and one of two providers of U.S. Navy nuclear submarines. Our diverse and innovative team of professionals ranges from skilled trades to project managers, engineers and software developers to solution architects, technical subject matter experts, and system users. Anchored in our rich, 135-year history, we collaborate together at the forefront of technology, manufacturing, and integration of the most powerful and survivable naval ships in the world. Want to be part of the team? Apply today! We look forward to meeting you.

Responsibilities

Responsible for developing, testing, and deployment of unified communications applications and services to include VoIP, web conferencing, presence, instant messaging, and video communication systems. Will provide support for telephone programming dial plans and route patterns, VoIP endpoints, application and service management, vulnerability remediation, and other daily tasks within the field. Will utilize software and hardware tools to identify moderate to complex problems and factors affecting UC applications and services, network, and application performance. Individual will be responsible for completing trouble tickets and requests for customer VoIP and collaboration services. Individual will provide inventory management of telecommunications equipment. Provides regular monitoring and network / application analysis for short- and long-range planning for in-house systems. The successful candidate will also be expected to enforce policy and processes for VoIP, collaboration and video evaluations, installs, upgrades, and problem resolutions. May propose solutions to management based on future needs and current usage, and configurations to enhance user experience and optimize cost savings. Prepares or ensures that appropriate documentation exists, including operational instructions. This position may perform work outside of normal business hours and on weekends, and provide rotational on-call support.

Candidate should have strong interpersonal and customer service skills in addition to the ability to effectively manage and prioritize individual projects and tasks. Candidate should possess strong written and oral communication skills.

Must Have

• Bachelor's Degree and 5 years of relevant exempt experience;
• Master’s Degree and 3 years of relevant professional experience;

Ph.D. and 0 years of experience.

One of the following may be used as an equivalent to Bachelor's Degree for Information Technology Related Positions Only :

Associate's Degree or other formal 2 year program and 2 years of relevant exempt experience or 4 years of relevant non-exempt experience

Military Paygrade E-5 or above military experience

High School / GED and 4 years combined of Manufacturing, Shipbuilding, Trades, Military experience or other relevant exempt experience

High School / GED and 8 years combined of Manufacturing, Shipbuilding, Trades, Military experience or other relevant non-exempt experience

A relevant professional certification can be substituted for a Bachelor's Degree.

Nice to Have

Strong understanding of infrastructure platforms including networks, servers and storage as related to Unified Communications

Strong understanding of TCP / IP networks, routing and switching protocols, DNS, and DHCP

Experience managing virtual machines on operating systems including WINDOWS, UNIX, and LINUX

Strong programming and scripting experience using languages like Windows Scripting, Powershell, Splunk Query Language, and SQL

Why HII

We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. HII’s diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI / ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.

Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.

Working at HII is more than a job - it’s an opportunity to build a future. We offer comprehensive benefits including : medical, prescription drug, dental and vision plan choices, on-site health centers, tele-medicine, wellness resources, employee assistance programs, savings plan options (401K), financial education and planning tools, life insurance, tuition reimbursement, employee discounts, early childhood and post-secondary education scholarships, and more. Some benefits may vary depending on your specific division or work location.

Together we are working to ensure a future where everyone can be free and thrive.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.U.S. Citizenship may be required for certain positions.

Do You Need Assistance?

If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Additionally, you may also call

1-844-849-8463

for assistance. Press #2 for Newport News Shipbuilding.

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