Patient Access Representative II
- Full-time
Patient Access Representative II
Hourly Pay Range : $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights
- Position : Patient Access Representative II
- Location : Evanston, IL
- Full-Time (40 hours)
- Hours : Monday-Friday, 7 : 30am 4pm, weekends as needed during the hours of 7am -5pm
- Required Travel : Gurnee & Vernon Hills locations as needed
Job Summary
The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.
What You Will Do
Act as an internal / external resource for all customer groups by providing access to healthcare services in accordance with established policies
Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling
Maintain accurate electronic medical records and abide by all internal and governmental / regulatory compliance expectations
What You Will Need
Education : High school diploma or equivalent required; college degree preferred
Certification : N / A
Experience : One-year customer service experience in a healthcare or health insurance related field required
Unique or Preferred Skills : Basic knowledge of medical terminology and insurance industry terminology preferred
Benefits
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets, VEVRRA Federal Contractor.
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