Delivery Network Management Manager

Job Description

Job Description

About SwiftX

SwiftX is dedicated to providing high-quality, local U.S. courier services and building the next generation e-commerce logistics network in North America.

Our leadership team comes from leading Chinese tech companies and global international logistics firms, bringing together exceptional expertise and management experience.

Position Overview

The Delivery Network Management Supervisor will oversee the onboarding, contract management, and performance optimization of our DSP network across the U.S. This role is critical in ensuring operational excellence, cost efficiency, and risk mitigation while supporting the company’s growth and scalability.

Key Responsibilities

• DSP Network Management
• Lead DSP onboarding, contract negotiation, and exit management.
• Establish and maintain strong relationships with DSP partners.
• Ensure compliance with company policies, pricing, and performance standards.
• Pricing & Policy Management
• Manage DSP pricing structures, cost approvals, and audit mechanisms.
• Develop and optimize network-wide policies to improve delivery efficiency and cost-effectiveness.
• Risk Management & Compliance
• Identify and mitigate operational and financial risks within the delivery network.
• Implement contract compliance reviews and performance risk assessments.
• Enforce safety, service quality, and regulatory compliance standards.
• Performance Optimization
• Analyze DSP performance metrics to ensure service-level excellence.
• Implement continuous improvement strategies for route optimization, cost reduction, and capacity management.
• Collaborate with operations and strategy teams to scale network efficiency.

Requirements

Benefits