Job Description
POSITION TITLE : Digital Operations Specialist
DIVISION / LOCATION : Corporate
REPORTS TO : Director of Marketing / Digital Operations Manager
POSITION TYPE : Long-Term Contract (6-12+ months) with potential for full-time hire
POSITION SUMMARY :
This position requires assisting the Digital Ops Manager and Marketing Director with trafficking projects and providing advertising account coordinator services. The position requires an ability to be multi-task oriented, self-sufficient, dependable, cope under pressure, maintain good judgement, eager to learn and a professional, supportive attitude.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Process all project requests for homebuilding divisions, which includes : Extensive data entry to provide necessary input to creative teams; Draft disclaimers, as necessary; Assign project tasks to appropriate department
- Provide back-end project management support with a friendly and caring demeanor.
- Traffic all projects in a timely manner to meet deadlines.
- Proof all advertising materials for correct content and ensure proper disclaimers and licensing information.
- Ensure deliverables comply with brand standards, are on schedule and of superior quality.
- Adhere to all internal procedures for trafficking projects.
- Participate in weekly team meetings, assist with preparing reports and follow-up from meetings.
- Attend virtual production / staff meetings.
- Assist with research opportunities.
- Share best practices with divisions.
- Work with merchandising department on division office and Welcome Home Center creative materials, as needed.
- Executes persistent follow up with the Divisions and Division Digital Ops Leads, and communicates deadlines for specific tasks.
- Understands digital content requirements and basic website administration.
- Understands marketing channel best practices.
- Identify opportunities to streamline marketing processes.
- Perform all other duties as assigned.
EDUCATION AND ADDITIONAL REQUIREMENTS :
3 – 5 years experience in marketing or advertising environmentHigh school diploma or GED required; bachelor of arts degree preferredRelated work experience preferred in the marketing / advertising or homebuilding industriesProficient in Word, Excel and PowerPoint on a MacIntosh platformAirtable, Box, Crooze (Digital Asset Management), Notion and Canva experience a plusAdept at data entryExpert multi-tasker with a high-level of organizational and prioritizing skillsSkilled at maintaining a high attention to detailStrong proofreading skillsMust possess a strong work ethic, initiative and be highly motivatedPracticed problem-solverAble to cope under pressure to meet deadlines while maintaining a professional attitude and high-level of customer serviceCompetent in communication and interpersonal skillsAct as a team playerReceptive of constructive feedback and continued self-improvementMaintain regular attendance and punctuality relative to daily workUnderstand and follow written and verbal instructions / proceduresMaintain strong working relationships with co-workers and supervisors