Director of Client and Community Relations

Director Of Client & Community Relations

The Director of Client & Community Relations is responsible for advancing Busey's vision, mission, and values by supporting the strategic direction of sales and community engagement initiatives across all Busey regions. This role oversees the development and implementation of high-impact, scalable programs that foster sales growth and reinforce the organization's charitable objectives. The Director will collaborate closely with executive leadership, sales leaders, the Brand Experience team, and key community partners to drive innovative solutions that enhance the sales process and strengthen community relationships. This position is central to cultivating a culture of community engagement that supports Busey's strategic objectives and regional presence.

Duties & Responsibilities

Sales Leadership Support :

• Lead collaboration with sales leadership to design, refine, and oversee the implementation of advanced sales training programs that drive high performance and align with corporate objectives.
• Through strategic oversight, the Director will ensure alignment with corporate goals, guide regional managers in optimizing community impact and philanthropic partnerships, communicate training and resources to support sales teams effectively.
• Strategically partner with onboarding teams to implement comprehensive training programs for sales representatives, ensuring alignment with business goals and providing them with the resources necessary for success.
• Consult with senior line of business leaders to develop and recommend high-level sales and prospecting strategies that enhance operational efficiency, improve customer experience, and increase client loyalty.
• Oversee the collection and analysis of feedback to continually evolve and strengthen the sales strategy.

Charitable Strategy & Community Engagement :

Cross-Functional Collaboration :

Strategic Alignment and Branding :

Education & Experience

Knowledge Of :

Ability to :

Education / Experience : Bachelor's degree in Business Administration, Communications, Marketing, or a related field is required. Requires 7 or more years of progressively responsible experience in multi-faceted sales, marketing, and community relations, with leadership experience preferred.

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range : $79,000 - $109,000 / year)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts, and ultimately, results. Your personal and professional well-beingnow and in the years to comeare important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives, and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts.

Busey values a diverse and inclusive workplace and strives to recruit, develop, and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment to delivering service excellence. Busey is an Equal Opportunity Employer including Disability / Vets.