Job Title
This position is highly active in collaboration and coordination with manufacturing leadership and other internal teammates, customers, and third-party service providers. Leading a scheduling / Traffic team in handling the daily production and scheduling of cabinets through manual and automated processes related to transportation routing, customer concerns, claims, reporting, financial tracking, and responding to customer and carrier questions is key.
Principal Functional Responsibilities
- Oversee and guide Scheduling Team members in daily production scheduling utilizing analytical and systematic tools.
- Work directly with production teams to smooth out schedule and release orders into production.
- Plan transportation routing utilizing carrier network and Routing Guide to set customer locations based on geographic efficiencies.
- Liaise with customer care and sales teams to ensure all orders and any additional values are scheduled and shipped to customer expectations.
- Develop and conduct training plans for orientation / onboarding, routine SOP updates, and continuous improvement processes.
- Control expenditures while maximizing available resources through the use of financial reporting tools and analytics.
- Track shipments and key performance metrics such as Production, OTIF, Damage, Claims, and Carrier Performance / Usage.
- Analyze errors and leverage systems to identify root causes on failures related to key metrics.
- Participates in and completes other projects and responsibilities as requested by HQ and Plant leadership.
Essential Qualifications and Skills
Bachelor's degree in Supply Chain Management, Business, or related field.Progressive management experience in the areas of operations, supply chain, logistics, system development, and customer service.Conceptual and creative thinker with excellent communication skills.Recognized team builder with a talent to inspire optimum performance from others.The ability to meet daily deadlines imposed by Logistics and Operations teams.Proficient in Microsoft office and Excel.Six Sigma Black Belt or Green Belt Certification or comparable problem-solving certification.Experience working in the manufacturing industry and production plant environment.Preferred Qualifications and Skills
3-5 years of traffic and scheduling administrative related experience.Previous systems experience utilizing : Transportation Management Systems, Routing Software, Track and Trace visibility platforms.Proficiency in data analysis and business acumen.Ability to develop and articulate report-outs to larger leadership groups utilizing Powerpoint, Excel, Power Bi, and other analytical tools.High proficiency in problem solving and root cause analysis utilizing RCCM practices and procedures.Proven experience working directly with carrier providers and third-party logistics consulting firms.Demonstrated experience in leading and direct management of 5+ team members driving proven change and improvement.