Floor Lead (Retail) (Part-time)

Floor Lead (Retail) (Part-time)

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern worldshifting it from a traditional gift to a personal choice rooted in self-expression.

Founded by third-generation jeweler Noura Sakkijha, the brand was built on a simple idea : fine jewelry shouldn't require a special occasion, and it should never come with guilt. It's about celebrating yourselfyour style, your life, your everyday.

Mejuri meets customers where they areonline, in app, and through a growing global retail footprint of 45+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision.

The Role :

The Floor Lead is a valuable member of our store leadership team and contributes to the overall success of the store by championing exceptional customer service standards, coaching and developing the team and ensuring day to day business operations are expertly executed and maintained. The Floor Lead maintains a strong presence on the sales floor, has outstanding people skills, and champions Mejuri's values. A true team player with a can-do attitude that motivates the team on a daily basis.

Customer Experience :

• Enabling a memorable and personalized customer service experience that focuses on building a connection to the Mejuri brand and strives to exceed customer expectations.
• Expertly executes and coaches others to execute our Selling Programs.
• A product expert, remain informed and knowledgeable of all Mejuri products and latest launches.
• Assist the team with implementing various customer-centric campaigns and maintaining relationships

Sales :

Operations :

Visual Merchandising :

What You'll Bring To The Team :

Benefits At Mejuri :

Along with our central mission and vision, we have guiding values that set the tone for where we're heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location.

Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.

Mejuri Values :

FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly.

RAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes.

CUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions.

EMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example.

JUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable.

HUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment.

CURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress.

DRIVE RESULTS | Set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated.

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $22-$24 per hour based on a candidate's experience and qualifications.

At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible thingstogether.

Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly.

Our values are :

RAISE THE BAR | Stay Curious, Share / Seek Feedback and Strive for Excellence

CUSTOMER OBSESSED | Get Close to the Customer and prioritize them in our decisions

EMPOWERED OWNERS | Treat the company like your own and take initiative

FIND A WAY | Seek simple, creative solutions, and act fast

DRIVE RESULTS | Be clear on your goals and be relentless in achieving them

TEAM FIRST | Value team success over personal Ego

Accommodation / Accessibility : Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation,