Customer Service

Customer Service Representative

LHH is calling all great customer service representatives!

Do you love helping people on the phone, making sure they can feel your smile on the other end? Do you pride yourself in the ability to assist customers in a positive & cheerful manner? Are you grammatically correct majority of the time and love helping via email?

You could be a great addition to a developing company in the Tempe, Arizona area!

This up-and-coming company is looking for a customer service representative with a can-do attitude and searching for growth within an everchanging industry. This representative will help telephonically but primarily through email.

Responsibilities:

1. Completes both inbound and outbound calls specific
2. Document call, provide appropriate follow-up
3. Provide follow up as needed
4. Ability to take around 20 calls a day
5. Respond to about 60 emails a day
6. Thrive in a fast-paced environment
7. Ensure lines of business are identified and met within the first initial call
8. Provide information about rewards points
9. Assist with any web technical difficulties

Qualifications:

1. Client is requesting candidates are vaccinated
2. High school diploma or GED required
3. 1+ years' experience in a high-volume call center environment
4. Ability to work both in as a team and independently
5. Ability to multi-task in a fast-paced work environment
6. Strong PC skills, Microsoft Office, (MS word, Excel and outlook)
7. Excellent attention to detail and strong follow-up skills

Monday - Friday hours vary between 7am - 5pm but 40 hours a week

Pay: $18-$22/hr (depending on role and experience) - Eligible for medical, vision and dental benefits after 60 days of employment.

Please apply today!

Ref: US_EN_27_813275_3114519