Job Description
Job Description
Company Overview :
Are you passionate about making a tangible impact? Do you thrive in a fast-paced environment where collaboration is key? At Milestone, we're a team of innovative problem-solvers who are revolutionizing mass tort settlement administration. We champion efficiency, transparency, and education for law firms and their clients after settlement.
Milestone is a high-touch settlement services provider that streamlines mass tort settlement administration through innovative technology while providing bespoke attorney fee deferral services and trauma-informed plaintiff settlement planning.
Named a fastest-growing company by both Inc. 5000 and The Business Journals, Milestone drives all growth toward building a better legal system for the plaintiff. We are committed to pushing the boundaries of excellence and innovation in the legal industry.
Characteristics of a Milestonian :
Yes, we have a name for ourselves. We call ourselves Milestonians, and you’ll often hear our “To the moon!” catchphrase shouted in the halls of the office or tacked onto the end of Teams calls. We’re not going to say that we’re a family here (frankly, it’s a little weird when companies say that), but we do consider ourselves to be a tight-knit group, bound by our mutual drive and purpose. As such, Milestonians tend to have the following in common. Milestonians are :
- Dependable. Milestonians lean into each situation and project with a proactive spirit. We anticipate needs, identify challenges before they arise, and step up collectively when it matters most. Curiosity fuels our dependability, prompting us to ask “why” and “how” at every turn. This spirit of innovation and creativity drives us to dig deeper into the details, articulate issues, seek smarter solutions, and deliver effective results.
- Empathetic. Milestonians embrace a people-first approach. Trauma-informed empathy is built into our DNA, making strong interpersonal communication, active listening, and genuine support the cornerstones of every interaction. Milestone celebrates diversity of thought and experience, and Milestonians are empowered to contribute their unique perspective. We care about our clients and seek to understand the nuances of others’ experiences.
- Agile. Milestonians find opportunity in the fluidity of our fast-paced, innovative environment. We are able to multi-task and prioritize within the scope of a given project. Challenges spark resourcefulness, prompting us to think critically and strategically, adapt, iterate, and improve. We prioritize flexibility, readily pivoting when needed to ensure the most efficient path to exceeding expectations.
- Principled. Milestonians champion open communication, treating each other with respect and understanding. Maintaining a healthy work-life balance is encouraged, built on a foundation of trust and accountability. Milestone’s commitment to ethical practices permeates both internal operations, as well as every client interaction.
Characteristics of a Milestone Project Controller :
In addition to the above, we are looking for a candidate who also uniquely fulfills the specific needs of our Project Controller role.
We are recruiting a Project Controller to support high-volume, complex data management projects. Our ideal candidate is so obsessed with accuracy that some people probably think it’s weird, but we don’t. We love it.
We’re looking for someone who loves numbers and knows how to use financial data to tell a story and develop short- and long-term action plans. The work of the Project Controller will be vitally important to Milestone’s development, as they will serve to improve our overall processes and our clients’ experience working with us.
Primary Functions & Responsibilities :
Provide support to the Qualified Settlement Fund (“QSF”) Team across all projectsAnalyze, interpret, prepare, review, and / or reconcile high volume of financial data regarding eligible settlement payments to personal injury plaintiffs, their attorneys, and the courtInterface with various operating systems to track real-time data and maintain statusesCollaborate with technology and treasury teams to facilitate submission of tickets and payment requestsCoordinate with the QSF team to ensure proper issuance and execution of payment submissions to attorneys, claimants, vendors, and any other necessary partiesAnalyze key trends and provide insight to QSF Director on potential gaps or initiatives related to QSF data management or maintenance neededTrack daily QSF bank operations and report or resolve issuesReconcile bank accounts at least weekly, verify deposits, and address inquiries from banksUphold confidentiality and handle confidential material and information professionallyIdentify problems and shortfalls and propose solutionsMaintain accurate data reporting per projectBuild and manage all QSF master file reports for assigned QSF projectsRequirements & Qualifications :
Bachelor’s degree required (finance, accounting, or a related field preferred)Knowledge of banking practicesExperience in accounting / financial data managementExperience in financial reconciliation and reportingMastery of ExcelAbility to be agile and react quickly to changing prioritiesHigh attention to detailDeadline and SLA management experienceMust be an independent self-starter who is also able to collaborate effectively cross-departmentallyGood interpersonal and organizational skillsA keen sense of urgency / time management relating to all dutiesMaintain a variety of specialized files and ensures confidentialityExcellent written and verbal communication skillsPreferred additional skills :
Experience in the mass tort industryFamiliarity with SalesforceExperience in NetSuiteJob Specs & Details :
Headquartered in Buffalo, New YorkHours : Monday – Friday 9am-5pm ETSalary commensurate with experience401(k) w / matchHealth, dental, & vision insuranceGenerous paid time offPaid maternity / paternity leaveOther Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Milestone is an equal opportunity employer and welcomes candidates from all backgrounds to apply. We are committed to creating a diverse and inclusive workplace.