Remote Claims Processing Associate
NTT DATA is seeking to hire a Remote Claims Processing Associate to work for our end client and their team. In this role, the candidate will be responsible for :
- Processing of professional and institutional claims
- Reviewing the policies and benefits
- Complying with company regulations regarding HIPAA, confidentiality, and PHI
- Abiding with the timelines to complete compliance training of NTT Data / Client
- Working independently to research, review, and act on the claims
- Prioritizing work and adjudicating claims as per turnaround time / SLAs
- Ensuring claims are adjudicated as per the client's defined workflows, guidelines
- Sustaining and meeting the client productivity / quality targets to avoid penalties
- Maintaining and sustaining quality scores above 98.5% PA and 99.75% FA
- Timely response and resolution of claims received via emails as priority work
- Correctly calculating claims payable amount using applicable methodology / fee schedule
Requirements :
3 year(s) hands-on experience in Healthcare Claims ProcessingHigh school diploma or GEDPreviously performing in P&Q work environment; work from queue; remotelyKey board skills and computer familiarityToggling back and forth between screens / can you navigate multiple systems.Working knowledge of MS office products Outlook, MS Word, and MS-Excel.Preferred Skills & Experiences :
Amisys or XcelysMedicaid and Medicare Claims processing experienceAbility to communicate (oral / written) effectively in a professional office settingEffective troubleshooting where you can leverage your research, analysis, and problem-solving abilitiesTime management with the ability to cope in a complex, changing environment