Teller Manager II - Colorado Ave

Teller Manager II - Colorado Ave

Job Category : Community

Requisition Number : TELLE005654

Stuart, FL 34994, USA

Description

Essential Duties And Responsibilities :

Relationship Building

• Exhibit consistent relationship building including, but not limited to :
• Prepare for various customer interactions
• Build rapport
• Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers
• Match customer needs to Seacoast Bank products and services
• Confidently and proficiently explain Seacoast Bank products and services to customers
• Proven ability to create and enhance relationships based on customer needs
• Ask for referrals from new and existing customers
• Exhibit good listening skills and speak clearly and persuasively in positive or negative situations.
• Respond promptly to customer needs and requests for service.
• Quickly seek out appropriate people in more complex financial matters.
• Able to balance business needs with customer requests while managing potential risk to bank.
• Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation.
• Participate in community, charitable or civic events.
• Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization.
• Display advanced knowledge of consumer deposit and lending products and processes.
• Exhibit high proficiency in outbound calling process.
• Be highly proficient in identifying referral opportunities with internal business partners.
• Deliver presentations regarding banking products / services through networking events.
• Be highly proficient and help lead Customer facing technology with the ability to discuss with and enroll customers in self-service products / processes.
• Demonstrate advanced knowledge of small business deposit products and processes including account maintenance.
• Ability to coach and mentor new Teller Managers.

Operational Functions

Education and / or Experience :

The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills.