IT Integration, Application Development, and ADS Manager - SF Dept of Public Health - 1070

Job Description

Under the direction of the Third Party and Integration Team Director, the IT Integration, Application Development, and ADS Manager plans, directs and coordinates the operations and activities of a myriad of integration platforms, internally-developed applications, and MS SQL Server databases and their administration. The role may manage projects across sectional lines and / or major development projects, and assumes supervisory responsibilities including performance evaluations, training, selection, and disciplinary actions. The scope of management includes 3 direct reports and supervision of a total team of 15 or more employees.

Duties Include

Organize, direct, and supervise the work of subordinate staff. This includes managing four teams :

Interface Team – supporting Rhapsody, EPIC Bridges, and Data Courier

Application Delivery Services (ADS) – MS SQL Server database administrators

Application Development – developing in .NET, PowerApps, and API development and support

Participate in the development and implementation of goals, objectives, policies, priorities, and procedures for the assigned teams. Goals should be S.M.A.R.T. and aligned with the IT Strategic Plan.

Oversee strategic roadmap for critical inpatient and biomedical systems and collaborate with IT Owners and Business Owners to develop future contract scoping across DPH.

Collaborate across the department to ensure governance and accountability with IT partners including the DPH IT Contracts Department, UCSF clinician stakeholders, the Office of Health Informatics, Applications teams, and IT / Business Owners.

Ensure activities are completed in a timely and efficient manner consistent with defined policies and regulations through the creation and management of project timelines and communicating milestone status regularly to the Director of the Third-Party Applications and Integration team.

Assume significant responsibility for the preparation and administration of assigned budget(s) by reviewing invoices, participating in annual budget reviews, and reviewing purchase orders.

Represent the department at various meetings.

Coordinate training programs for staff and users; design, fund, schedule, and arrange for outside trainers.

Function as a liaison to other units or departments for data processing activities; coordinate sharing of common software applications and data.

Responsible for creating performance plans for direct reports and performing associated annual reviews of performance. Provide consistent feedback and coaching when required. Provide technical guidance and support to staff.

Install and upgrade devices, software, and telecommunication systems; coordinate installation plans with vendors, administrators, users, programmers, and analysts.

Monitor, analyze, and resolve problems for systems across diverse environments, including PC-based networks, mini computers, and mainframes.

Coordinate consultants for the purchase of hardware and software and the establishment of custom software applications for departments.

Ensure staff meet defined KPIs in Service Level Agreements; create and review SLAs annually where none exist.

Perform complex system administrator and / or production functions for computer and communication systems.

Prepare specifications and purchase orders; manage vendor accounts; recommend consulting services; establish maintenance contracts for equipment.

Participate in the review of new hardware and software through RFI / RFP processes, vendor demos, analysis of impacts, and recommendations for purchases.

Participate in Application Lifecycle Management efforts in coordination with the Office of Health Informatics to keep applications up-to-date and minimize negative impacts.

Maintain expertise in all aspects of application integration and interface services; manage staff who analyze, assist the PMO office and business in design, support inbound interfaces, validate business requirements, implement, and provide ongoing maintenance for DPH's Population Health, Environmental Health, and San Francisco Health Network third-party application services.

May perform other duties as assigned.

Seniority Level

Mid-Senior level

Employment Type

Contract

Job Function

Information Technology

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