Manager, Client Services (Florida)

Manager, Client Services (Florida)

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.

StackAdapt is hiring a Manager, Client Services (MCS) to lead our Southeast 3 territory, representing the Florida market within the Eastern US Region of our Revenue organization. Reporting to the VP, Client Services, you'll lead and develop a team of Account Managers who are driving client retention and growth across a diverse portfolio of brands and agencies. We're looking for a proven people leader with a strong background in AdTech, MarTech, or Programmatic advertising; someone who understands the evolving digital ecosystem and how to deliver meaningful client outcomes. As the territory leader, you'll play a critical role in shaping team culture, representing your territory's voice across the organization, and helping fuel StackAdapt's continued growth in the US. This is a high-impact leadership opportunity for someone who thrives on collaboration, as you'll work directly with the Director of Sales in the territory to strengthen client partnerships, accelerate growth, and shape the future of StackAdapt's presence in the Southeast.

What You'll Be Doing :

• Lead and develop a team of Account Managers (AMs), fostering a collaborative, high-performance culture focused on client retention, revenue growth, and strategic partnership
• Set clear expectations for success by tracking and evaluating quarterly revenue targets, ensuring consistent performance and accountability across the team
• Coach AMs to develop and execute strategic account plans that drive results, providing hands-on support for key and high-potential accounts.
• Reinforce a commercial mindset that empowers AMs to own the full client lifecycle, from onboarding through renewal and expansion
• Hire, onboard, and develop top talent, ensuring each team member has a clear growth path and is equipped to deliver exceptional client outcomes
• Identify and implement opportunities to improve team efficiency through new tools, streamlined processes, or enhanced training and education
• Partner with cross-functional leaders to represent the Client Services perspective, sharing insights and driving solutions that improve both client and internal outcomes
• Serve as a senior point of contact for major client initiatives, building relationships with senior stakeholders and providing strategic consultation
• Provide expert guidance on StackAdapt's DSP, including campaign setup, performance analysis, optimization, and new opportunities to achieve client KPIs
• Lead in-person and virtual client engagements such as presentations, Quarterly Business Reviews, and training sessions
• Travel as required to support client and team needs.

What You'll Bring to the Table

StackAdapt's Enjoy :

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you're comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

About StackAdapt

We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded :