Mobile Service Mechanic - South TerritoryTurfNet • Miami, FL, US

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Mobile Service Mechanic - South Territory

TurfNet • Miami, FL, US

1 day ago

Job type

Full-time

Job description

What Will You Do?

The Mobile Service Technician is responsible for providing onsite customer service, equipment repairs, vendor led reworks, off lease inspections (OLI), support new equipment inspections for all Commercial and Sports, Fields, & Grounds (SF&G) accounts.

Territory : Broward County to, but not limited to, Miami-Dade County

To grow and build a successful career with Wesco Turf, you will be responsible for :

Weekly itinerary can include, but not limited to, the following :

Customer onsite warranty and customer bill repairs

Service contract execution and paperwork

New prospect discovery for service offerings

Meet or exceed monthly and yearly labor and parts budgets

Commercial & SF&G equipment delivery inspections

Off Lease inspections (OU)

Attend and assists demos when requested by sales teams

Onsite customer training

Toro rework

Prepare and submit weekly Activity Reports

Safely operate mobile field vehicle

Toro Web Training- required monthly training for technicians and service advisors

Complete monthly truck parts inventory count

Wesco U- training seminars for customers

Calls to customer to provide but not limited to :

General technical information

Technician and operator training

Billable diagnostic and repairs

Convey benefits of Wesco Turf, Inc.

Provide support for parts marketing

Perform on site, end of lease inspections (OU) of equipment

Perform demonstrations with territory manager for customers when requested

Must carry and keep tools in effective working condition at all times

Complete all assigned activities in eight-hour days, with no more than 40 hours per week

Respond to all communication in two hours or less

Expectation is to be driving to first scheduled stop, no later than 7 : 30 AM, daily

Should there be no scheduled appointments for the day, expectation is to report to the Sarasota repair facility to assist with technical calls, training and quality control functions

When volume of work dictates, no less than three customer stops per day

Engage in monthly and quarter individual development plan status with leadership team

When asked / necessary, must be able to keep information confidential

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Mobile Mechanic • Miami, FL, US

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