Account Manager, Healthcare and Life Sciences (U.S.)

About Us We’re a global team with a mission to enable professional research online.

Headquartered in Irvine, California, we’ve spent over two decades continually evolving our market research platform to help clients uncover insights that matter.

With a strong presence in the U.S. and a talented team around the world, we specialize in complex market research methodologies that others shy away from, and we’ve built a platform that continues to evolve to meet the needs of modern researchers.

Job Summary We are looking for a strategic, relationship-driven Account Manager to lead client partnerships in the Healthcare and Life Sciences sectors, identify new growth opportunities, and ensure we’re exceeding expectations with every engagement.

You’ll play a critical role in the success of our key accounts while helping us expand our reach with new clients and industries.

If you thrive in a high-impact, consultative role and love connecting strategy to delivery, we’d love to talk.  Job Salary :

• $65,000 to $85,000 plus quarterly bonus.  What You’ll Do
• Cultivate and strengthen relationships with key customer stakeholders within the current IntelliSurvey portfolio, aiming to activate, expand, and increase revenue.
• Act as a main point of contact for clients, understanding their business objectives and challenges.
• Achieve quarterly goals while keeping clients satisfied and engaged with our products and services.
• Understand Management Consultancy / Consultancy / PE / Corporate client needs.
• Participate in and support quarterly review meetings with clients, contributing valuable insights and information.
• Serve as a 'thought partner' both internally and externally, proactively engaging and proposing thoughtful solutions to research problems.
• Participate in the development of proposals, presentations, and pitches to win new business.
• Scope, price, and propose on incoming bid requests.
• Collaborate with internal teams to understand client requirements and objectives (programming, fielding, and research).
• Be highly responsive to client requests and inquiries as well as internal team requests from Sales, Programming, Operations, and Research.   What We’re Looking For
• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 2 years’ experience in the Market Research sector.
• 2 to 5 years of proven experience in account management, within the healthcare and life sciences industry.
• Strong understanding of market research methodologies and techniques.
• Proven track record of building and maintaining successful client relationships, driving revenue growth, and exceeding sales targets, ideally within the market research industry.
• Results-oriented with a focus on client satisfaction and business growth.
• Strong understanding of healthcare and life sciences market dynamics, including regulatory requirements, technology trends, and competitive landscape.
• Ability to work in a fast-paced team environment (Remote mindset).
• Ability to work independently without constant supervision.
• Analytical mindset with the ability to interpret complex data.
• Exceptional organizational and time management skills.

Why You’ll Love Working Here

We also bring the team together once or twice per year for in-person meetups in Irvine for some face-time.