Manager, Respiratory Clinical Services and Operations

Job Description

🚨 We’re Hiring : Manager, Clinical Services & Operations (Respiratory Care)

HCO is growing, and we’re looking for a mission-driven leader to help us expand high-quality, therapist-guided respiratory care for people with asthma and COPD.

This role will oversee clinical quality, program development, and operational excellence , ensuring our Respiratory Therapists deliver consistent, high-impact care supported by our proprietary sensing technology and AI-augmented model.

If you’re passionate about respiratory care, equity, and building processes that scale, we’d love to connect.

What you’ll lead :

• Clinical outcomes and program fidelity
• Respiratory therapist and health coach teams
• Workflow design, QA / QI, and operational performance
• Scaling programs across Medicaid and high-need populations

What you bring :

About HCO

HCO delivers high-quality, personalized respiratory and neuro care to people with asthma, COPD, stroke, and individuals with intellectual and developmental disabilities (IDD). We combine licensed therapists, proprietary sensing technology, and purpose-built AI to make care more accessible, equitable, and effective, especially for underserved populations.

Position Overview

The Manager, Clinical Services & Operations is responsible for overseeing the quality, fidelity, and day-to-day operations of our Respiratory Care programs. This role blends clinical leadership with operational excellence, ensuring that care teams deliver exceptional outcomes while scaling efficiently across multiple partners and geographies.

This leader will develop processes, manage respiratory therapists and health coaches, and collaborate across clinical, technology, and product teams to ensure our respiratory programs remain best-in-class. The ideal candidate is both clinically grounded and operationally rigorous, with a passion for expanding access to high-quality respiratory care.

Key Responsibilities

Clinical Leadership & Quality

Team Management

Program Operations & Scaling

Compliance & Documentation

Cross-Functional Collaboration

Qualifications

Location

Preference for Rochester, NY - based-candidates, but will consider remote for the right candidate.  Some travel may be required for team meetings or partner onboarding.

Compensation

Competitive salary, benefits, and performance-based incentives, commensurate with experience.