Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

The billing specialist is responsible to bill, credit and edit invoices for clients, communicating both directly with clients and internal sales account owners. Perform rebills for clients and any other requests from management which includes auditing, account review, special handling, and communication to different levels of employees. The role requires strong communication and organizational skills.

What you'll do :

• Provide exceptional customer service and be able to de-escalate and resolve conflicts on a regular basis.
• Draft key client deliverables, including customer invoices and credit memos
• Assist in the resolution of billing discrepancies and disputes.
• Assist with monthly closing procedures
• Compiling, interpreting, and summarizing billing data
• Support accounting operations and client service staff with customer analyses and communication
• Operate an electronic billing system and works with database software
• Compile and review reports
• Work with collections team to pursue past due payments

What you'll need :