Lead, Security Operations

Security Operations Lead

GIA is the world's foremost authority in gemology. GIA is a global organization with headquarters located in Carlsbad, CA. GIA in Carlsbad boasts a 17-acre ocean view campus that accommodates approximately 800 of its 3,400 total employees worldwide. It offers many competitive health and commuter benefits that promote the well-being of its employees as well as that of the environment.

This position is located in Carlsbad, California at our corporate headquarters.

The Lead, Security Operations is responsible for overseeing daily physical security operations, ensuring the safety and security of personnel, students, visitors, and property. This role serves as the primary point of contact for on-site security matters, provides leadership to security officers, and supports the implementation of security protocols and emergency response procedures.

Essential Duties And Responsibilities :

• Lead and coordinate the daily activities of security officers, including scheduling, training, and performance oversight.
• Oversee the Global Security Operations Center and execute the duties of a watch commander.
• Patrol and monitor buildings and campus to ensure a secure environment.
• Respond to alarms, incidents, and emergencies, providing direction and support to staff and coordinating with emergency services as needed.
• Operate and oversee surveillance, access control, and intrusion detection systems.
• Conduct inspections of buildings, equipment, and access points; identify and report irregularities or safety concerns.
• Maintain detailed logs and reports of incidents, observations, and security activities.
• Serve as a liaison between security personnel and management, students, vendors, and the public.
• Assist in the development and enforcement of security policies, procedures, and standard operating protocols.
• Support the administration of security badges and access credentials.
• Provide on-the-job training and mentorship to new hires and contract security personnel.
• Participate in the drafting of SOPs and Corrective Action Reports (CARs).
• Perform vehicle patrols of the campus, especially during inclement weather.
• Administer first aid, CPR, and AED in emergency situations until professional medical help arrives.
• Monitor and report irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
• Record and maintain data such as property damage, unusual occurrences, and theft.
• Perform other duties as assigned.

Competencies :

Required education and experience :

Certificates, Licenses, Registrations :

Physical Requirements / Work Environment :

Pay Range : $26-$30 / hr.

An Equal Opportunity Employer All employment decisions are made without regard to unlawful considerations of race, sex, religion, national origin, age, disability, or any other legally protected status. Reasonable accommodations are available upon request.

Disclaimer This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.