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Customer Service Representative
Customer Service RepresentativeVirtualVocations • Springfield, Massachusetts, United States
Customer Service Representative

Customer Service Representative

VirtualVocations • Springfield, Massachusetts, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Customer Service Representative to provide support and assistance to clients' customers remotely.

Key Responsibilities

Manage a high volume of inbound calls efficiently and professionally

Listen to customer inquiries to understand their needs and provide accurate information

Access and assist with cardholder accounts regarding payments and benefits

Required Qualifications

Must be at least 18 years old

High School Diploma or equivalent

Minimum of 6 months experience in Customer Service, Call Center, or Dispatch roles

Reliable, high-speed internet connection (minimum 50 Mbps upload / download)

Proficiency with computers and Windows applications

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Customer Service Representative • Springfield, Massachusetts, United States

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