RECEPTIONIST

Job Description

Job Description

Description : JOB OVERVIEW :

The Receptionist role is responsible for providing patient-oriented service in a back office setting; performs a variety of clerical and administrative duties related to the delivery of patient care and performing other back office duties as required in a fast-paced, customer-oriented clinical environment.

ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO :

• Answer the telephone and handle calls in a timely and friendly manner including appropriate documentation of the call
• All pre visit chart prep
• Obtains insurance authorization and verifies coverage prior to patients appointment, notifies patient of the current status
• Manage all out going referrals
• Work effectively with procedure scheduler and clinic coordinator
• Communicate with physician’s staff to insure quality of care
• Maintain operations by following policies and procedures ( HIPAA- OSHA)
• Other duties as assigned

Requirements :

QUALIFICATIONS / LICENSE :

None

EDUCATION :

High School Diploma or equivalent

EXPERIENCE :

Minimum one year customer service experience in a medical office environment preferred but not required

SKILLS :

PHYSICAL REQUIREMENTS :

The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.