Parking Garage Porter - Knoxville, TN

Garage Porter

The Garage Porter is responsible for maintaining cleanliness, safety, and organization in parking facilities. This role ensures the garage and surrounding areas are well-kept, assists with minor maintenance tasks, and provides customer support as needed. The ideal candidate is detail-oriented, proactive, and capable of working independently in various weather conditions.

Essential Duties and Responsibilities :

• Facility Maintenance : Keep parking areas, stairwells, and elevators clean by sweeping, mopping, removing trash, and performing general upkeep.
• Safety and Security : Demonstrate accountability by following instructions, completing tasks on schedule, and maintaining a safe work environment through proper equipment use, reporting hazards, and following safety procedures.
• Customer Assistance : Handle difficult or emotional guest situations with professionalism and prompt resolution, ensuring high-quality service and responsiveness to guest needs. Maintain a positive team environment by balancing individual responsibilities, supporting colleagues, and acknowledging team achievements.
• Equipment and Signage Maintenance : Ensure parking signs, pay stations, and other facility equipment are clean, functional, and properly positioned.
• Incident Reporting : Document and report any maintenance issues, safety concerns, or suspicious activity to management.
• Weather Preparedness : Help maintain safe walking and driving conditions by addressing snow, ice, or water accumulation in parking areas.
• Additional Responsibilities : Perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time.

Qualifications :

About Parking Management Company (PMC) : Parking Management Company (PMC) is a national parking services provider based in Nashville, Tennessee, specializing in hospitality-focused parking solutions. They offer a range of services including valet and self-parking management, shuttle transportation, event parking, and porter / bell services.