Lead Project Manager
Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Lead Project Manager will be responsible to lead cross functional teams in the planning and execution of all Government telecom projects. The Lead Project Manager must successfully implement and support projects, such as proposal support, project scheduling (Microsoft Project), operational support systems, ordering, inventory, transition / implementation performance reporting, budgeting / forecasting, training, customer care, operations, program management plans, change management plans, resource plans, quality assurance plans and risk management plans.
A Level 2 Public Trust background investigation will be administered if selected for the role. The selected candidate must be willing to participate in that investigation.
Location
This will be a Work from Home position. You will work with customers mainly in the East Coast time zone. Candidates must be willing to work an Eastern Standard Time schedule.
The Main Responsibilities
- Direct liaison between the customer and Lumen Government Services (Contract Program Office, Pre-sales, Business Development, Planning and Execution, Project Management, Customer Relations, Billing and Contracts) to ensure all contractual obligations are met.
- Responsible for reviewing, developing requirements, and working with appropriate teams to answer proposal requirements resulting from Government Statement of Work, Task Orders, and Modifications. Lifecycle Management of Government Contracts.
- Program Management Reviews (PMR's) to include both customer and senior level Lumen management.
- Assist at the ground level with the integration of services and billing from Lumen's portfolio of voice, data, hosting, cloud and managed services.
- Manage and implement complex data services installations to include both domestic and international services.
- Ensure the timely and accurate delivery of all weekly, monthly, quarterly, semi-annual and annual contract deliverables.
- Initiate change management reviews and contract modifications, and identify requirements for product and IT development
What We Look For in a Candidate
Basic Qualifications :
5-7 years of Federal Telecommunications Program Management and customer liaison experience a mustWorking knowledge of Microsoft Project and associated Microsoft Office suitAbility to prepare customer and high-level management PowerPoint PresentationsPreferred Qualifications :
Project Management Professional / Project Management Institute (PMP / PMI) certification is highly desirableSolid understanding of small and large telecommunications (data and voice) installation and transition activities for federal government agencies5-7 years of Federal Data Services Transition and Implementation Program ManagementStrong working knowledge of Lumen Ordering and Provisioning processes desirableExperience in the transition, implementation, management and execution of large-scale Federal Government Contracts to include vendor managementSuccessful experience in the development of proposals for Federal programsBuilds and maintains excellent customer relationships, especially with the contracting officer's representative (COR) and senior managementExperience supporting GSA contracts (e.g. EIS, Networx, Schedule, WITS 3), compliance, and performance measurementAbility to manage process / procedural changes - thorough understanding of Federal Government contractsStrong knowledge of traditional data and voice servicesStrong verbal and written communication skillsDemonstrated conflict resolution skillsAbility to work in a fast-paced, multi-task, stressful environmentAbility to create and matrix-manage various functional teamsPossesses and has demonstrated strong, effective leadership skillsProficiency using IT systems and customer portalsStrong background in process engineering, operational efficiency, and process improvementCompensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Location Based Pay Ranges :
$82,969 - $110,625$87,117 - $116,156$91,266 - $121,688Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.