A company is looking for a Patient Financial Services Representative 4 - Insurance Follow Up.
Key Responsibilities
Ensures timely submission of clean claims and serves in place of the supervisor or manager when needed
Resolves complex issues by coordinating with team members, Patient Accounts staff, and payers
Documents account activity accurately and maintains knowledge of payer requirements and hospital policies
Required Qualifications
Education : Associate Degree or three additional years of relevant experience
Experience : 3 years in revenue cycle, finance, customer service, or data analytics
Expertise in Insurance Follow-Up Authorizations is highly preferred
Proficiency in hospital billing systems and insurance verification portals
Extensive understanding of Medicaid, Medicare, and commercial insurance policies
Patient Financial Services Representative • Kalamazoo, Michigan, United States