Asset Protection Taskforce Lead Detective - Multi-Store, Sherman Oaks Fashion Sq

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Asset Protection Taskforce Lead Detective supports the Internal / External Investigation Program within the assigned market area. This role focuses on identifying, investigating, and apprehending both external and internal cases, as well as addressing major crimes committed against the company. The Lead Detective collaborates closely with the District Manager of Investigations to develop a strategic weekly schedule and plan for ongoing investigations.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found

here

What You Will Do

Investigate internal and external crimes committed against the company within the assigned market area.

Make external apprehensions in accordance with company policy.

Conduct virtual remote surveillance as directed.

Make decisions regarding criminal prosecution.

Prepare detailed written and investigative reports for management.

Develop expertise in investigative tools and surveillance equipment.

Manage proprietary, sensitive, and confidential information.

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Skills You Will Need

Investigative Expertise : Proficient in investigating both internal and external crimes, including using investigative tools and conducting remote surveillance.

Apprehension and Prosecution Decision-Making : Ability to make informed decisions on external apprehensions and criminal prosecution in line with company policies.

Strong Communication Skills : Excellent written and verbal communication, particularly in preparing investigative reports and collaborating with management, peers, and external stakeholders.

Leadership and Team Collaboration : Strong leadership skills, with the ability to work effectively both independently and as part of a team, building partnerships across departments.

Organizational Skills : Efficient in managing time and multiple projects, prioritizing tasks, and executing strategies effectively.

Integrity and Professionalism : Demonstrates the highest standards of integrity and professionalism in handling sensitive and confidential information.

Technical Proficiency : Skilled in using computers, particularly Microsoft Office, Windows operating system, and other technology-based investigative tools.

Adaptability : Resourceful and able to adjust quickly to changing priorities in a dynamic work environment.

Who You Are

Candidates with a High School diploma or equivalent are encouraged to apply.

2+ years of Macy’s Asset Protection experience required, including knowledge of Macy’s Asset Protection and Investigation programs

This position requires heavy lifting, constant moving, standing, and reaching with arms and hands

Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders

May involve reaching above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Must be able to apprehend shoplifters and sustain long periods of time enclosed in surveillance areas

Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs

Overnight travel may be required.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include :

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal / financial advice

Access the full menu of benefits offerings

here

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.