Senior Solution Architect

The Senior Solution Architect will support the Risk Controls Enhancements (RCE) program, a large-scale enterprise initiative aimed at modernizing and consolidating Governance, Risk, and Controls (GRC) processes, data, and reporting. In this role, you will lead the architecture, design, and implementation of complex ServiceNow Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) solutions. You will translate business objectives into scalable technical solutions while guiding development teams throughout the implementation lifecycle.

Key Responsibilities

• Lead technical workshops to gather and validate GRC / IRM requirements with stakeholders
• Design and document technical solutions leveraging ServiceNow IRM best practices
• Configure and customize ServiceNow IRM applications to support the full risk lifecycle
• Develop artifacts such as risk registers, assessment methodologies, and control frameworks
• Create dashboards and reporting for risk and compliance visibility
• Advise on platform governance, data models, and long-term roadmap planning
• Mentor junior developers and review technical deliverables
• Troubleshoot and resolve complex risk-related issues
• Stay current on ServiceNow IRM releases, industry trends, and regulatory changes
• Oversee automation of risk assessments, controls testing, and issue management workflows

Required Skills

Preferred Skills

Education

Bachelor’s degree in computer science, IT, or related field (or equivalent experience)

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