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Provider Operations

Provider Operations

BridgeBoulder, CO, US
5 days ago
Job type
  • Full-time
Job description

Job Description

About Bridge

Bridge radically simplifies accepting insurance for virtual care clinics, enabling them to offer patients insurance-covered care within a matter of weeks. By utilizing Bridge, virtual care clinics can tap into nationwide insurance coverage, leverage patient-facing and back-office technology specifically designed for virtual care workflows, and benefit from comprehensive revenue cycle management.

Bridge is already scaling rapidly and supports clinics across a broad range of specialities. It is led by a team of seasoned healthcare experts with extensive experience across virtual care clinic operations, insurance contracting, and revenue cycle management. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief.

The Role

This is a key leadership role reporting directly to the CEO. The Provider Operations is responsible for the systems, processes, and team that enable Bridge to scale its provider base quickly while maintaining quality, compliance, and efficiency.

You’ll lead all aspects of provider onboarding, credentialing, and payer enrollment. The goal is to make it simple and predictable for clinics to bring new providers online while ensuring accuracy and compliance across every payer workflow.

You’ll collaborate closely with Product, Revenue Cycle Management, and Strategy & Operations to streamline onboarding, reduce friction, and ensure provider data and enrollment directly support clean claims and revenue performance.

Responsibilities

  • Own provider onboarding, credentialing, and payer enrollment from end to end, ensuring Bridge can bring new providers online quickly and compliantly across all payer plans.
  • Build scalable systems and dashboards that measure throughput, quality, and cost per provider, enabling data-driven decision-making and continuous process improvement.
  • Recruit, develop, and lead a high-performing operations team capable of supporting rapid provider growth while maintaining a high standard of quality and compliance.
  • Partner cross-functionally with Product, RCM, and Legal to improve workflows, reduce credentialing bottlenecks, and ensure provider data accuracy supports clean claims.
  • Establish Bridge as a trusted partner to payors through delegated credentialing programs, strong relationships, and consistently reliable execution.
  • Continuously improve the provider experience by identifying friction points, defining success metrics, and driving measurable gains in speed, satisfaction, and reliability.

What We’re Looking For

Requirements

  • 7–10+ years in healthcare operations
  • Proven ability to build and scale operational processes and teams in a high-growth or regulated environment
  • Strong analytical and data fluency; experienced in manipulating data, building dashboards, defining KPIs, and using data to drive operational decisions.
  • Experience automating complex processes and partnering with engineering where necessary
  • Comfort with ambiguity and a track record of creating structure and accountability from the ground up
  • Excellent communication skills and the ability to influence across technical, clinical, and business teams

    • Nice to have

  • Provider credentialing, payer enrollment, or network management experience
  • Experience with delegated credentialing or payer enrollment systems
  • Background in RCM or telehealth

    • What we’re not looking for

  • We’re not looking for someone senior who wants to be purely strategic with minimal execution. We need someone who is scrappy, hands-on, and comfortable rolling up their sleeves.
  • We are not expecting perfect systems day one; there will be ambiguity, gaps, iteration. But you must be able to build the scaffolding and deliver predictable results.

    • Why Bridge?

  • Own a core function that drives provider growth and clinic scalability
  • Direct impact on patient access, clinic sustainability, and affordability of care.
  • Strong support from leadership and investors; a culture that values experimentation, clarity, and doing the hard stuff right.
  • Competitive compensation + equity, benefits typical of Series A companies.

    • Pay Transparency

    The estimated starting annual salary range for this position is $135,000 - $185,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience / qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Bridge’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Bridge has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

    Location

    Remote. We have an office in Boulder, CO and always welcome candidates to join us in person.

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    Provider • Boulder, CO, US