Senior MS Teams Telephony Analyst

Overview

Senior MS Teams Telephony Analyst

Onsite | Washington, DC | 5 Days a Week

Active Top Secret Clearance Required

Summary

We are looking for a Senior MS Teams Telephony Analyst to join our team! This role is responsible for designing, deploying, and managing enterprise-grade telephony solutions within Microsoft Teams, supporting the full lifecycle from strategy to support.

Responsibilities

Lead the strategic planning, design, and implementation of Microsoft Teams Phone System

Configure and manage Direct Routing, Operator Connect, and Session Border Controllers (SBCs)

Develop and maintain enterprise telephony architecture within the Microsoft Teams environment

Collaborate with stakeholders to align telephony solutions with organizational goals

Ensure security, reliability, and scalability of Teams-based voice services

Provide advanced troubleshooting and technical support for telephony issues

Optimize system performance and user experience across the Teams telephony platform

Maintain detailed documentation of architecture, configurations, and support processes

Mentor junior team members and contribute to best practices development

Requirements

8+ years of relevant experience in telephony or unified communications

Proven expertise with Microsoft Teams Phone System

Deep knowledge of Direct Routing, Operator Connect, and SBCs

Experience designing and managing enterprise telephony architectures

Strong analytical, problem-solving, and communication skills

Education / Certification Requirements

• A Bachelor’s degree is required for this position

Clearance Requirements

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. About Us Northern Virginia-based Precision Solutions is an expert in staffing solutions for companies of any size that open the door to new opportunities and seek outstanding talent. We pride ourselves on being versatile enough to tailor our relationships to the needs of each individual client, being agile in the fast-paced marketplace, and being precise in meeting the needs of any company. Equal Opportunity Employer Statement Precision Solutions is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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