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Customer Quality Engineer

Customer Quality Engineer

Safran GroupLos Angeles, CA, US
7 hours ago
Job type
  • Full-time
  • Part-time
  • Permanent
Job description

Overview

Customer Quality Engineer

Job details

General information

Entity

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Cabin designs, certifies, manufactures and supports innovative aircraft cabin interiors, equipment and systems, providing airlines and OEM Customers with distinctive aircraft branding, and their passengers with a safe, comfortable and enjoyable flying experience.

Reference number

2025-160241

Job details

Domain

Production

Job field / Job profile

Quality - Supplier quality assurance

Job title

Customer Quality Engineer

Employment type

Permanent

Professional category

Professional, Engineer & Manager

Part time / Full time

Full-time

Job description

POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.

We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace & Defense company on the 2023 World's Best Companies list (#59 on the full list). Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, "We did that."

In the role of Customer Quality Engineer you'll play a pivotal part on our Engineering team.

The Customer Quality Engineer (CQE) supports the Quality organization and acts as the primary quality interface with one or more customers. The individual in this position serves as a primary contact focal, facilitating customer corrective actions and driving process improvements across the WWS site. This individual will also serve on the internal audit team assessing processes to determine adequacy and effectiveness of the existing control environment and identifying opportunities for improvement.

Responsibilities

  • Act as the primary quality interface with customers and facilitate customer corrective actions.
  • Drive process improvements across the site and participate in internal audits to assess control adequacy and effectiveness.

Candidate skills & requirements

Competencies

  • Visionary Leadership : Displays passion and optimism; inspires trust; mobilizes others to fulfill the quality and company vision.
  • Teamwork : Builds positive team spirit and commits to goals.
  • Change Management : Develops plans, communicates changes, and supports those affected by change.
  • Analytical : Synthesizes information, analyzes data, and designs workflows.
  • Problem Solving : Identifies and resolves problems in a timely manner.
  • Interpersonal Skills : Maintains quality focus and collaborates effectively under pressure.
  • Communication Skills : Communicates clearly, reads technical requirements, and presents data effectively.
  • Business Acumen : Understands business implications of decisions and aligns with strategic goals.
  • Education and / or Experience

  • Bachelor's degree in Engineering; Master's preferred, with a focus in Manufacturing operations and environments.
  • Five to seven years of related experience and / or training; current knowledge of aerospace industry standard regulatory requirements.
  • Computer Skills

  • Knowledge of statistical tools and the complete Microsoft suite of applications.
  • Certificates, Licenses, Registrations

  • CQE, CQA, CQM, Green / Black-Belt, or other similar professional certification highly desired.
  • Annual salary

    $68,000 - $97,000 USD

    Job location

    North America, United States, California, Los Angeles

    City (-ies)

    Carson

    Applicant criteria

    Minimum education level achieved

    Bachelor's Degree

    Minimum experience level required

    More than 3 years

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