Job Summary
This full-time position is responsible for the development, implementation, and oversight of the Peer Program. The role includes day-to-day program administration and clinical supervision of Peer Support Specialists (CPSSs). The Clinical Supervisor ensures the delivery of high-quality, recovery-oriented peer services in compliance with regulatory and organizational standards.
Essential Job Functions
- Conduct mental health intakes and assessments; recommend services based on peer support and additional available resources.
- Develop and document initial Individual Service Plans (ISPs) for newly enrolled participants.
- Ensure that all program staff receive ongoing training; maintain accurate training records in compliance with requirements.
- Review, implement, and monitor adherence to policies and procedures related to the Peer Program.
- Respond to and resolve client complaints and grievances in accordance with organizational policy.
- Supervise and support the Peer Program Supervisor to ensure full compliance with HIPAA regulations and client confidentiality.
- Oversee accurate and timely documentation of client services and provide necessary data for grant applications, reporting, and audits.
- Meet weekly with the Peer Program Supervisor to review safety concerns, implement safety plans, and maintain regulatory compliance (WACs / RCWs and CRC policies).
- Provide individual clinical supervision to Certified Peer Support Specialists (CPSSs), in collaboration with the Peer Program Supervisor.
- Ensure timely and effective communication with clinic staff, providers, and management regarding program updates and client needs.
Required Qualifications
Must be a Washington State-designated Mental Health Professional (MHP). LCSW, LMHC, or other advanced licensure.Experience working as an MHP in a Medicaid-funded behavioral health setting.Documented experience in clinical supervision, including completion of supervisory training.Strong understanding of peer support services and the principles of recovery-oriented care.Ability to build collaborative, respectful relationships with participants while maintaining healthy boundaries.Must successfully pass a Washington State background check.Demonstrated ability to deliver services in a strength-based, non-judgmental manner.Ability to take direction, work independently, and thrive in a team environment.Proficiency with Electronic Health Records (EHR) systems.Preferred Qualifications
Experience supervising peer programs or working directly with Peer Support Specialists.Bilingual or multilingual abilities.Experience working with marginalized or underserved populations.Familiarity with trauma-informed care, harm reduction, and motivational interviewing.Work Environment
Work Location : Primarily in-office, with possible offsite meetings or community engagement.Physical Requirements : May involve sitting, standing, or walking for extended periods. Occasional lifting of materials under 25 lbs.