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[Experienced] Field Service Technician - Dubuque, IA
[Experienced] Field Service Technician - Dubuque, IACONES Solutions, Inc. • Dubuque, IA, US
[Experienced] Field Service Technician - Dubuque, IA

[Experienced] Field Service Technician - Dubuque, IA

CONES Solutions, Inc. • Dubuque, IA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

Launch a Leadership Role in Commercial Food Equipment Service

CONES Solutions is expanding into Dubuque, IA , and seeking an experienced, self-starting Field Service Technician to establish and lead operations in this new market. This is a rare opportunity to be the first technician in a new territory , backed by the full support of our established service team across Illinois and Iowa. A local Dubuque office is planned as we grow the territory and expand our team.

The right candidate will be both a skilled technician and a territory builder —someone who thrives on independence, values customer relationships, and is excited to grow into a training and leadership role as we expand the Dubuque market.

Requirements :

Primary Duties and Responsibilities

  • Troubleshoot, diagnose, and repair a wide range of commercial foodservice equipment (fryers, ovens, refrigeration, steamers, beverage systems, and more)
  • Provide preventative maintenance inspections and respond to emergency service calls
  • Deliver exceptional customer service while building strong local relationships with restaurants, schools, and foodservice operations
  • Take ownership of the Dubuque territory while collaborating closely with our regional service team for support and resources
  • Participate in the regular rotation of after-hours and weekend calls (initially as the primary technician in Dubuque)
  • Pursue continual skill development, including studying for and passing the 4 CFESA certification exams (Electrical, Gas, Steam, Refrigeration)
  • Act as a resource for future hires in Dubuque—helping to train and mentor new technicians as the territory grows

Job Expectations

  • MUST possess and maintain a valid driver’s license
  • Read and interpret wiring diagrams and schematics
  • Lift up to 50 lbs. regularly and 100 lbs infrequently
  • Ability to climb ladders, kneel, crouch, and work in varying indoor and outdoor environments
  • Proficiency with hand tools, power tools, gauges, and meters
  • Strong communication skills (written, typed, and verbal)
  • Comfort with tablets, phones, and IT-based service systems
  • Education, Training, and Experience

  • High School Diploma or equivalent required
  • Minimum 5 years of experience in HVAC / R or commercial equipment service
  • Demonstrated ability to work independently and manage territory responsibilities
  • U.S. work authorization (no sponsorship available)
  • What Makes You Stand Out

  • Previous experience managing a service territory independently
  • Hands-on expertise across electrical, gas, steam, and refrigeration equipment
  • Strong customer relationship-building skills
  • Leadership experience or interest in training and mentoring others
  • Current EPA certification (Universal preferred)
  • CFESA certifications or readiness to pursue them quickly
  • Benefits Include

  • $24–30 / hr DoE , with structured growth opportunities tied to certifications and advancement, plus performance-based raises and bonuses
  • Performance-based raises and bonuses
  • Company vehicle, phone, tablet, corporate / fuel card
  • Paid vacation, sick time, and holidays
  • Health, vision, and dental coverage
  • Disability and life insurance
  • Paid factory and CFESA training
  • Tuition reimbursement
  • Company-match retirement plan
  • Uniforms with professional laundering service
  • Company Information

    Founded in 1966, CONES Solutions, Inc. is a commercial food and beverage equipment sales and service company. Headquartered in Moline, IL, we provide installation, warranty and non-warranty service, and parts distribution for a wide variety of manufacturers. With strong service coverage across Illinois and Iowa, CONES is proud to be expanding into Dubuque, IA to continue “ Keeping Your Kitchen Running Smoothly. ”

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    Field Service Technician • Dubuque, IA, US

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