Manager, HR and Operations (tech professional services)

Manager, Hr And Operations

At Aequilibrium (AEQ), we craft remarkable digital experiences by combining strategy, experience design, and technology implementation services. We work with various industries, including financial institutionsparticularly credit unionsin Canada and the US, to deliver next-generation platforms powered by digital banking systems, content management systems (cms), and immersive technologies such as xr and ai.

We're seeking a hands-on manager of hr and operations to help us scale our growing consulting and digital delivery teams with top-tier talent. You are an experienced hr generalist who excels in recruiting for multidisciplinary tech roles. If you've recruited for canadian tech professional services companies and have experience working with client stakeholders in regulated industries, such as financial services, we'd love to hear from you. You are also skilled in operations, understanding the skill set and availability of our delivery team, and working with the executive team to staff the upcoming projects appropriately and minimize benching.

key responsibilities

End-to-end technical recruitment for contract and full-time roles within aeq's delivery teams across canada and latam (when required). Work closely with internal hiring managers and client stakeholders to gather role requirements, align on hiring processes, and provide feedback to candidates. Source and build strong candidate pipelines through direct outreach, linkedin, job boards, referrals, and strategic sourcing campaigns.

Experience with operations, working with the executive team to staff existing and upcoming projects, creating the perfect balance between seniors and juniors, full-time and contractors, to manage the ups and downs in workload in a tech agency, to maximize chargeability and minimize bench.

As an hr generalist, stay informed about the team's sentiment and career goals, as well as talent market trends, compensation benchmarks, and contribute to a positive culture and teamwork for fully remote teams.

required experience

Five+ years of experience in hr, recruitment, and operations with canadian tech companies in consulting, digital agencies, or professional services environments. Deep understanding of the nuances of client-involved hiring processes, including stakeholder interviews and external approvals.

Proven success in recruiting for tech roles (such as project / program manager, business analyst / product owner, ui / ux designer, developer, solution architect, and automation tester) related to financial services, especially :

Digital banking platforms include forge, veripark, temenos, and backbase.

Engineering roles involving cms platforms like adobe experience manager (aem), sitecore, or opentext.

bonus points

Background in operations or recruiting operations within a fully remote digital agency, with staff in canada and abroad.

Exposure to hiring for ai, as well as immersive tech roles related to vr, ar, and xr.

how to apply

We're hiring directlyno recruitment agencies, please.