Retail Shift Supervisor
Join our team! At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.
What we offer :
- Weekly paychecks
- Paid time off for vacation and holidays
- 25% employee discount
- Health, dental and vision insurance for staff and their families
- Complimentary uniforms
- Access to free job skills training at Goodwill Career Centers
What you'll be doing :
Supervise all store personnel as applicable during assigned shift to ensure operational standards are metOpen the store as key holder / supervisor on dutyDevelop, train, coach and support store associates for career growth within the organizationComply with agency policies and Donated Goods Retail standard operating procedures (SOPs) and the agency's safety and security policies and proceduresAdhere to the task outline for the job you are supervising and performingImplement and maintain the International Organization for Standardization (ISO) processGreet and assist donors / customers; Create a customer service standard by ensuring customer needs are met and service is efficient and effectiveAssist and resolve any complaints and communicate complaints and issues to management teamMaintain proficiency for tasks required in all workstationsMonitor and maintain overall store appearance and housekeeping to agency standardsPerform and assist in all functions completed by store personnelSupport in maintaining all company records and reports accurately and in a timely fashionAttend all meetings and training as required by the agencyTransfer to any Goodwill of North Georgia store within the territory as needed or requiredPerform other duties as assigned by managementRequirements & Qualifications :
High School Diploma or GED requiredTwo to three (2-3) years of experience in retailAssociate's degree or completion of related retail management course work preferredMust have excellent oral and written communication skills in English as well as interpersonal skills, Bilingual a plusMust be certified and licensed to operate a forkliftMaintain dependable transportation and electronic communication deviceMust be proficient in Microsoft OfficeMust start employment in acceptable safety work shoesMust be able to adapt to growth and a changing environment within the AgencyWorking Environments Conditions / Requirements :
Must start employment in acceptable safety work shoesMust be able to work in all types of conditions including heat, cold and dustMust be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and / or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodationMust be available to work Monday through Sunday during operating hours as neededEqual Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
