Desktop Support

Job Description :

The New York Post provides readers with the best in News, Sports, Pop Culture and Entertainment - with signature wit, irreverence and authority averaging 90 million unique viewers a month. Over the past 224 years, The Post has evolved into a multi-platform media company spanning print, digital, video, audio, app, television and commerce.

As part of the New York Post's bold expansion into Los Angeles, we are seeking a versatile Tech Support Specialist to join our growing technology team. This role is critical to supporting our fast-paced newsroom, ensuring that journalists and staff can work seamlessly without disruption.

As a member of the technology team, you will provide hands-on IT support, troubleshoot issues quickly, and help introduce new tools and systems that enhance productivity. Your expertise and adaptability will play a key role in keeping our operations running smoothly and enabling the success of The California Post.

Responsibilities :

• Diagnose and resolve hardware, software, and network issues across computers, peripherals, and newsroom systems.
• Manage user accounts, maintain network infrastructure, ensure system updates and backups, and support cloud services when needed.
• Implement and monitor cybersecurity measures, including strong password policies, antivirus protection, and data encryption to safeguard sensitive newsroom information.
• Set up new hardware, install and configure software, and confirm proper functionality.
• Support the rollout of new technologies-such as AI, VR, and automation tools-to enhance news gathering, production, and distribution.
• Effectively manage multiple support requests, prioritize competing needs, and oversee system upgrades or new technology implementations as required.

Requirements :

Additional Considerations :

Note : This role will be expected to report on-site.

At The New York Post we recognize that attracting the best talent is key to our strategy and success as a company. As a result, our ranges reflect our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.

In addition to compensation, the company provides eligible employees a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.

As an equal opportunity employer, the New York Post does not discriminate in hiring or the terms and conditions of employment because of an individual's race, color, religion, national origin, age, disability, gender, sexual orientation, citizenship or any other characteristic protected by federal, state or local law. The New York Post will consider the provision of reasonable accommodations to known physical or mental disabilities of otherwise qualified applicants to enable them to participate in our application process and to effectively perform the essential functions of the job, unless doing so would impose an undue financial or operational hardship.

Pay Range : $72,000 - $76,000