Client Services Specialist

Medical Billing Specialist

We are looking for a skilled Medical Billing Specialist with expertise in medical billing to join our client's team. In this role, you will play a critical part in assisting patients with resolving insurance billing issues and claim denials. This is a long-term contract position offering an excellent opportunity to work in a dynamic and collaborative environment.

Responsibilities :

• Facilitate communication between patients and insurance companies to address coordination of benefits claim denials.
• Conduct inbound and outbound calls to resolve insurance-related billing issues effectively.
• Investigate and follow up on denied claims to ensure timely resolution.
• Provide exceptional customer service by guiding patients through insurance processes and addressing their concerns.
• Collaborate with insurance teams to ensure accurate and complete documentation of claims.
• Analyze and identify trends in claim denials to recommend improvements to the process.
• Maintain detailed records of interactions and resolutions in compliance with company policies.
• Assist in training initiatives to enhance team knowledge on insurance billing and benefits coordination.
• Work in a fast-paced environment while meeting deadlines and performance targets.

Requirements :