Salesforce Marketing Cloud Support Lead - Remote

Job Description

We are seeking a candidate with the following skills and experience :

Hands-on experience in handling L2 Production Support for Salesforce Platform

Understanding of Salesforce Customizations using Apex, Lightning Aura, Lightning Web Components

Experience with Integration using SOAP / REST or Mulesoft API

Proficiency in programming or scripting languages such as Java and JavaScript

Experience in Email Marketing Automation and Campaign Management

Involvement in Email Campaign planning with marketers and clients

Experience with creating Lists, Data Extensions, User Initiated Emails, Campaigns, Automations, and Deployment

Knowledge of Project Management, Quality Assurance, Reporting, and Client Support Operations

Strong JavaScript skills and understanding of the Aura framework

Experience with XML & JSON Web Services (SOAP / REST)

Experience with scripted data loader, web services, middleware, and enterprise integration technologies

Salesforce Sales / Service Cloud experience is a plus

Additional Details

Seniority Level : Mid-Senior level

Employment Type : Full-time

Job Function : Other

Industry : IT Services and IT Consulting

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