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Managing Director, Team Lead

Managing Director, Team Lead

Press GaneyPhoenix, AZ, US
6 hours ago
Job type
  • Full-time
Job description

Managing Director, Market Lead

The Managing Director, Market Lead is a senior leadership role responsible for driving growth across a defined market. This individual will lead a team of Account Directors, manage strategic client relationships nationwide, and spearhead business development efforts to expand Press Ganey's impact.

Key Responsibilities

Market Growth Leadership

  • Develop and execute a comprehensive growth strategy across the market, identifying white space and expansion opportunities.
  • Drive new business and account expansion efforts with a focus on strategic healthcare organizations.

Client Engagement & Vision Setting

  • Build trusted relationships with senior client stakeholders.
  • Understand client challenges and articulate a compelling vision using Press Ganey's suite of solutions.
  • Team Management & Coaching

  • Lead, coach, and develop a high-performing team of Account Directors.
  • Ensure consistent use of Salesforce and adherence to sales processes.
  • Cross-Functional Collaboration

  • Partner with internal experts, executives, and sales engineers to craft winning strategies.
  • Guide cross-functional teams through the sales cycle to ensure optimal outcomes.
  • Sales Strategy & Execution

  • Lead RFP strategy and proposal development in collaboration with Field Operations.
  • Oversee contract negotiations and deal structuring.
  • Collaborate with Marketing and Inside Sales to execute targeted prospecting campaigns.
  • Performance & Reporting

  • Maintain real-time visibility into pipeline, performance metrics, and competitive landscape.
  • Conduct regular 1 : 1s and team meetings to align on goals and progress.
  • Qualifications

  • 10+ years of experience in business development or sales, including 5+ years in a leadership role as a player / coach.
  • Proven success in account management and strategic growth.
  • Deep understanding of healthcare systems, hospitals, and IDNs.
  • Exceptional communication, presentation, and interpersonal skills.
  • Strong strategic planning, budgeting, and execution capabilities.
  • Bachelor's degree required; advanced degree preferred.
  • Why Join Press Ganey?

    We're more than a companywe're a movement. Join us in shaping the future of healthcare by improving the Human Experience for millions.

    This role can be remote (work from home) in the U.S. or based in our Chicago, Boston, or South Bend hubs. For those in-office, we follow a hybrid modelTuesdays through Thursdays in-office, with flexibility to work from home on other days and adjusted when traveling.

    Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

    Additional Information for US based jobs :

    Press Ganey Associates LLC is an Equal Employment Opportunity / Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

    Pay Transparency Non-Discrimination Notice Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

    The expected base salary for this position ranges from $100,000 - $120,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

    All your information will be kept confidential according to EEO guidelines.

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