Housekeeping Supervisor

Job Description

Job Description

Job Title : Housekeeping Supervisor

Department : Housekeeping

Reports To : Housekeeping Manager

FLSA Status : Non-Exempt

SUMMARY :

The Housekeeping Supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies.

RESPONSIBILITIES :

• Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
• Providing training to the housekeeping staff.
• Oversee staff daily.
• Check rooms and common areas, including stairways and lounge areas, for cleanliness.
• Schedule shifts and arrange for replacements in cases of absence.
• Motivate team members and resolve any issues that occur on the job.
• Investigating and addressing complaints regarding poor housekeeping service.
• Respond to customer complaints and special requests.
• Monitor and replenish cleaning products stock including floor cleaner, bleach, and rubber gloves.
• Participate in large cleaning projects as required.
• Inform management of any equipment or furniture in need of repair.
• Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
• Ensure compliance with safety and sanitation policies in all areas.
• Able to open and close the house when needed.
• Able to cover Room attendant / houseman callouts if needed.
• Perform any other duties requested by Management.

QUALIFICATIONS :

EDUCATION :

LANGUAGE SKILLS :

REASONING ABILITY :

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud.

The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties as necessary.

The candidate for this position is an at-will employee and subject to termination with or without cause or notice.